Top Remote Operations Analyst Jobs in Chicago, IL

Support marketing strategy through reporting, campaign and funnel analysis, CRM and data hygiene, lead routing and enrichment, marketing automation management, dashboarding, process documentation, and cross-functional coordination to optimize marketing operations and performance.

Identify and assess financial crime risks, conduct data-driven reviews and monitoring, redesign and scale compliance processes, advise stakeholders, ensure regulatory and partner requirements are met, and recommend process and policy improvements to mitigate emerging risks.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

Build, run, and improve AI-driven automations for FP&A, tax, and finance operations. Connect ERP, spend, equity, HRIS, and CRM systems to LLM-powered agents, maintain auditable workflows, and expand the finance team's AI capabilities while supporting forecasting, budgeting, reporting, and month-end close.

Manage end-to-end ACH money movement for Pay by Bank: perform daily/periodic reconciliations, track transactions, resolve discrepancies, manage POA and bank documentation, support customers and banking partners, and identify automation/AI opportunities to optimize workflows.

Manage systems, reporting, and financial analysis linking sales pipeline to recognized revenue. Own recurring revenue and pipeline reports, maintain financial models and Salesforce data hygiene, support forecasting, build dashboards, evaluate tools and automation, document processes, and develop post-sale analytics over time.

Deliver and support inbound/outbound EDI (ANSI X12-834) and claims file implementations, perform EDI mapping and testing, monitor file processing, troubleshoot data discrepancies, coordinate cross-functional stakeholders, and maintain data integration documentation and quality controls.

Researches, analyzes, and improves payroll tax processes; performs audits, reconciliations, and escalations using TaxEx, Workday, and Atmos; responds to agency notices; develops SOPs, process maps, and supports tax-related projects and system testing.

Manage complex multi-product RFPs and security questionnaires, review teammates' outputs, balance workload in SFDC, maintain the RFPIO answer library, collaborate cross-functionally, train junior analysts, and identify process improvements to scale proposal and security response operations.

Support the Chief People & Customer Officer by producing workforce and customer operations analytics, building models (headcount, attrition, outsourcing/BPO), benchmarking AI tools, tracking operational KPIs, and producing executive-ready decks and memos while coordinating across functions.

Own day-to-day commercial operations: manage SOWs and contracts, maintain HubSpot CRM hygiene, issue invoices and track collections, produce recurring performance and forecast/pipeline reports, run OKR reporting cadence, and coordinate partnership pipelines. Identify stalled deals, documentation gaps, and process improvements while partnering with sales, finance, and leadership.

Own day-to-day GTM revenue systems and build AI-native automations. Responsibilities include Salesforce administration, n8n workflow development, deal desk and commissions support, tooling administration, integration monitoring, and converting repetitive tasks into automated, agentic workflows using Claude Code and other AI tools.

The Senior Revenue Operations Analyst will manage the top of funnel operations, analyze funnel performance, optimize lead management, and improve data integrity across GTM systems.

The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.

Analyze sales data, build and maintain dashboards and scorecards (Power BI, Excel), evaluate market trends, employ AI/automation for pipeline and lead scoring, support sales leadership with actionable insights, document processes and collaborate cross‑functionally to improve sales performance and planning.

Support sales planning and execution by creating and maintaining dashboards and reports, validating CRM data, aiding forecasting and pipeline analysis, partnering cross-functionally to improve sales processes, and documenting workflows to scale operations.

Monitor and reconcile transactions across ACH, RTP/FedNow, and card networks; triage and resolve payment exceptions, chargebacks, and settlement discrepancies; run SQL queries and build volume/limit projection models; communicate with sponsor banks and clients; maintain tracking of open operational items and document processes to support automation.

Own recurring sales reporting, maintain Salesforce data integrity, produce executive and board-level pipeline and bookings metrics, deliver ad hoc analyses, support Salesforce enhancements, and drive process improvements to scale reporting and reduce manual work.

Lead GTM revenue operations: design and administer compensation plans, build revenue dashboards, own HubSpot architecture and integrations, administer GTM systems, drive AI-powered automation, and optimize sales processes across Sales, Marketing, Partnerships, and Customer Success.

Investigate merchant-level transactional activity to detect suspicious behavior and financial crime across acquiring portfolios. Review alerts/cases, analyze transaction patterns, identify merchant-specific typologies, prepare SARs/CTRs, document findings in Actimize, meet SLAs, and escalate high-risk matters while collaborating with compliance and fraud teams.

The role involves leading technology implementation and operations, advising CIOs on AI strategy, and producing actionable insights based on market trends and data for various industries.

Serve as the operational counterpart to FP&A within Revenue Operations: manage annual planning, headcount and expense tracking, comp plan modeling and execution, forecast roll-ups, territory and quota analysis, maintain analytics/dashboards and data quality, and support month-end close, commissions accruals, and revenue reporting.

Support day-to-day AP/AR, billing, cash application, reconciliations, and transaction processing. Prepare and review vendor bills and customer invoices, assist month-end close, research discrepancies, respond to stakeholders, and support process improvements and reporting to ensure accurate financial records and audit readiness.

The role involves developing processes for sales operations, analyzing order pipelines, managing revenue forecasting, and enhancing sales tools. Responsibilities include implementing changes for efficiency and communicating with stakeholders.

Responsible for compiling, cleaning, enriching, analyzing, and visualizing sales and pipeline data across systems. Build forecasting models, dashboards, and reports; present insights to stakeholders and collaborate cross-functionally to improve processes and reporting.