Top Remote Operations Analyst Jobs in Chicago, IL

Lead design and buildout of an Operations Intelligence Warehouse (BigQuery, dbt, Metabase), define metrics and data quality standards, create dashboards for throughput and cycle time, join ops to GTM/financial data, run variance/root-cause analyses, and partner with Data Engineering and stakeholders to turn operational telemetry into actionable insights.

Own end-to-end commercial analytics for major North American retail accounts: demand forecasting, inventory and PO management, in-season replenishment, assortment planning, POS/category insights, and monthly customer P&L reviews. Integrate retailer signals, run chase/cancel decisions, lead meetings, and produce actionable commercial narratives using Databricks, AWS, retail analytics platforms, and AI tools to protect revenue, drive growth, and scale analytic foundations.

Manage treasury operations including customer fund segregation, cash positioning, wire transfers, and regulatory reporting in a fast-paced environment.

Contract analyst will evaluate commercial, open-source, and on‑prem AI model options and build a repeatable framework to assess cost, capability, and security tradeoffs. Primary work includes building and maintaining AI cost models, validating approaches to control AI spend, tracking vendor renewals, and supporting smaller vendor evaluations (SMS/messaging compliance and pricing). Requires independent execution and clear communication with technical and finance stakeholders.

Manage and configure Salesforce and related revenue systems to support Sales, Marketing, CX, and Merchant Success. Build automation, maintain data integrity, troubleshoot integrations, produce reporting and dashboards, document processes, and train revenue teams to improve operational workflows and forecasting.

Support Customer Success Operations by building and maintaining CS metrics and reporting (NRR, GRR, renewal, usage KPIs), partnering cross-functionally on complex deployments, and executing strategic CS programs. Serve as a go-to resource for account-level context, QA reporting, and initiatives like CS platform and usage-based pricing. Influence stakeholders, manage multiple priorities, and translate data into actionable insights for CS leadership.

Provide remote operational support for VA EHRM integration: monitor HL7 interfaces, troubleshoot production issues, support interface testing, assist with site go-lives and releases, maintain release and operational documentation, and collaborate with technical teams.

Own marketing systems integrations and reporting across HubSpot and Salesforce, gather and document launch and campaign requirements, translate marketing needs into technical specs, analyze performance data, track projects and timelines, and act as the go-to coordinator for marketing technical builds through delivery.

Own support analytics for User Operations: build dashboards and recurring reports, track north-star metrics (cSAT, TTR, QA, escalations), instrument Zendesk, connect support to product/customer data, quantify operational costs of bugs, and measure AI-driven support performance.

The Product Analyst will measure results and deliver insights on new AI products, identify opportunities, and guide product strategy through data analysis and visualization.

Support HRIS data entry, audits, and HR operations; manage support mailbox; prepare reports and dashboards; design and deploy AI-enabled automations; own end-to-end process improvements; manage small HR technology projects and support training and change management.

Build and maintain revenue and customer-lifecycle reporting, author complex BigQuery SQL, develop segmentation and clustering models in BigQuery ML, perform entity resolution and data quality reconciliation, migrate and maintain Tableau dashboards, and deliver ad-hoc and recurring analyses to support Sales, Revenue, and cross-functional teams.

Own Salesforce and GTM reporting infrastructure, produce executive/board-ready revenue and performance reports, manage CRM hygiene and integrations, support forecasting, quota and territory planning, run deal desk operations, and deliver insights to optimize sales processes and strategy.

Support revenue teams by onboarding new hires, owning sales reporting and territory operations, maintaining Salesforce hygiene, tracking SPIFFs, and identifying automation opportunities to streamline sales processes.

Support GTM leadership with recurring reporting, forecasting, and strategic analysis. Prepare WBR/MBR/QBR materials, build dashboards and Excel financial models, run channel performance analyses, and produce executive-ready presentations to inform operational improvements and reforecasting.

The Sales Operations Analyst supports sales operations through data analysis, contract management, and cross-functional collaboration, ensuring CRM accuracy, resource allocation, and process improvement.

Support month-end and year-end close activities for multiple divisions by preparing journal entries, reconciliations, accruals/deferrals, variance analysis, and payment tracking. Research vendor invoices, support audits, improve accounting operations, collaborate on purchase order processes, and perform financial analysis and special projects to ensure accurate, compliant financial reporting.

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

The Director Analyst focuses on smart manufacturing technologies, advising clients on market landscapes and delivering research on digital transformation and manufacturing technologies to drive key business outcomes.

Drive revenue operations analytics by building reliable data models and dashboards, querying large datasets in Snowflake, ensuring data integrity across the revenue tech stack, and delivering strategic insights to Sales, Marketing, and Customer Success using Looker, Domo, SQL, and scripting.

Support Sales and Insights by building ROI analyses, business cases, dashboards, and KPI reporting to recover retail deductions, enable upsells, and inform GTM strategy. Drive process improvements, surface operational insights, and handle sensitive revenue data to influence sales and product decisions.

Support post-sales CX operations: own professional service operations, execute customer communication programs in Gainsight, develop/apply AI tools for automation, support CX programs, and collaborate cross-functionally in a hybrid role with occasional nonstandard hours.

Implement and support HR Operations processes and tools, manage knowledge resources, drive continuous improvement, track metrics and dashboards, perform QA of HR service reps, and partner with COEs and cross-functional teams to improve employee experience and operational performance.

As an operational financial analyst, you will manage the financial operations of the Working Capital Fund, perform analysis, prepare reports, and ensure operational readiness in partnership with Air Force and Space Force teams.

Support maintenance, monitoring, and enhancement of commercial and personal lines insurance products. Draft and coordinate forms, endorsements, rates, and rules; prepare and submit filings and statistical reports; manage ISO reporting; implement regulatory changes; monitor industry trends; provide cross-functional guidance to ensure products remain competitive and compliant.