Top Remote Operations Analyst Jobs in Chicago, IL

Analyzes sales, pipeline, revenue, productivity, forecasting, retention, expansion, pricing, and territory data to support GTM decision-making. Builds forecast models, reporting frameworks, executive presentations, and actionable insights while validating data across Salesforce, Clari, and business systems. Partners with Sales, Finance, Marketing, Customer Success, Deal Desk, IT, and Business Systems teams.

Monitors and improves AI-powered systems by tracking performance, utilization, KPIs, incidents, and operational trends. Develops reports and dashboards, identifies efficiency opportunities, supports governance and compliance activities, documents procedures, and collaborates with AI engineers, product teams, business stakeholders, and operations leaders to resolve issues and improve adoption.

Leads operational oversight, performance analysis, governance, and continuous improvement for AI-powered products and services. Develops performance frameworks, executive dashboards, business insights, risk and compliance reporting, and scalable AI operating models. Partners with AI engineers, product teams, and business leaders to optimize workflows, support automation, manage operational risks, and drive cross-functional operational excellence.

Administers sales compensation systems, including SAP Commissions and Salesforce workflows; calculates, validates, and reconciles commission payments; manages accruals, audits, reporting, and seller support. Builds Excel models for compensation plans and quota structures, investigates data issues, coordinates system updates, and partners with Sales, Finance, HR, Accounting, Legal, and vendors. Identifies process improvements and supports automation, AI-enabled validation, and governance activities.

Manages pharmacy rebate operations, including manufacturer and GPO rebate submissions, claims analysis, contract review, guarantee reconciliation, forecasting, reporting, audit support, and client recommendations. Provides sales and RFP support, coordinates with Finance, Underwriting, Analytics, Client Services, and external stakeholders, and serves as a subject matter expert for rebate audits and regulated reporting.

Analyzes pharmacy benefit contract operations, claims data, manufacturer agreements, financial guarantees, rebates, and contract reconciliation. Supports formulary design, contract optimization, pricing risk, client renewals, RFPs, audits, regulated reporting, and contract-processing system maintenance. Serves as a subject matter expert for client reporting and audit activities while coordinating with Finance, Underwriting, Analytics, Client Services, manufacturers, and clients.

Provides operations research, modeling, simulation, logistics, reliability, and lifecycle analysis for U.S. Navy electronic warfare and decoy systems. Analyzes complex datasets, resource allocation, operational performance, supply chains, and system readiness. Develops mathematical models, evaluates alternatives and what-if scenarios, establishes performance metrics, and communicates recommendations to technical and program leadership. Requires a bachelor's degree, seven years of experience, and Secret clearance.

Analyze malware, binary files, customer detection tickets, and machine learning detections to improve detection efficacy and reduce false positives. Review product detections, assess binary legitimacy, address internal detection questions, and provide insights to data science teams. The role collaborates with technical account managers, incident response teams, data scientists, and malware researchers. Required capabilities include malware analysis, reverse engineering, Python scripting, binary fundamentals, threat assessment, research methods, operating systems, and AI-assisted workflow improvement.

Provides analytical and lifecycle support for U.S. Navy electromagnetic warfare, decoy, and SEWIP systems. Applies operations research, data science, logistics analysis, reliability and maintainability engineering, mathematical modeling, simulation, optimization, and what-if analysis to improve system readiness, operational availability, resource allocation, and lifecycle performance. Develops performance metrics, evaluates alternatives, analyzes complex datasets, and delivers recommendations and decision-support products to technical and program leadership.

Provides operations research, modeling, simulation, logistics, and lifecycle analysis for U.S. Navy electronic warfare and decoy systems. Analyzes complex datasets, resources, reliability, maintainability, supply chains, and operational processes. Develops mathematical models, conducts what-if analyses, evaluates courses of action, establishes performance metrics, and delivers recommendations and decision-support products to technical and program leadership.

The Senior Director guides CIOs on I&O strategy, delivers research on infrastructure technologies, engages clients to address challenges, and develops actionable insights for improved business outcomes.

Manage customer contract execution, pricing accuracy, expiration dates, and contract data in ERP systems. Monitor tier compliance and contract performance, prepare governance and audit documentation, collaborate with Sales and Corporate Accounts to resolve discrepancies, and identify process improvements. Calculate rebate accruals and GPO administrative fees while supporting pricing and contracting operations. Requires strong organization, attention to detail, communication, and multitasking skills.

Own technical and operational execution for measurement campaigns, including third-party tag QA, pixel implementation, website and cross-device tracking, troubleshooting discrepancies, publisher onboarding, dashboard support, data-quality monitoring, and custom reporting. Partner with sales, account management, publishers, agencies, and brands to resolve implementation issues and provide technical expertise across measurement products.

Uses analytics to identify process vulnerabilities, optimize sales operations, and turn large datasets into actionable recommendations. Builds and maintains datasets, models, dashboards, and reports in Hex, Salesforce, and Google Sheets; improves Salesforce processes and flows; establishes metric tracking; collaborates with engineers, product managers, and business partners; and presents insights to drive operational and customer outcomes.

Support maintenance, monitoring, and enhancement of commercial and personal lines insurance products. Draft and coordinate forms, endorsements, rates, and rules; prepare and submit filings and statistical reports; manage ISO reporting; implement regulatory changes; monitor industry trends; provide cross-functional guidance to ensure products remain competitive and compliant.

Reviews and investigates security events, phishing reports, malware detections, and brand-monitoring alerts as a Tier 2 SOC analyst. Escalates incidents, supports containment and eradication, leads remediation, mentors junior analysts, documents procedures, and collaborates with security and IT teams across a multinational organization to improve threat detection and response capabilities.

Manages the full lifecycle of global bank accounts, including openings, maintenance, and closures. Administers user access provisioning and de-provisioning for banking platforms, performs KYC reviews, gathers compliance documentation, and maintains audit trails. Partners with Compliance, Legal, and Finance to meet regulatory and internal policy requirements. Supports process documentation and workflow improvements for Treasury Operations.

Support Global Operations through forecasting, budgeting, monthly close, budget-versus-actuals analysis, KPI monitoring, financial guidance, and investment trade-off evaluation. Partner with Operations, FP&A, Data, Accounting, and business leaders to assess volumes, revenue, variable profit, staffing capacity, and expenses, while preparing performance materials and actionable insights for management decisions.

Owns data operations supporting client reporting, campaign delivery, and month-end billing. Troubleshoots data and backend issues across Salesforce, Fivetran, Snowflake, Sigma, and partner platforms; builds workbooks, views, models, dashboards, and custom analyses; manages permissions, onboarding, data feeds, and external data delivery; resolves campaign, reporting, reconciliation, attribution, and data-quality issues; automates processes and coordinates cross-functional resolution.

Owns Gainsight CS administration and operations in a SaaS environment. Configures workflows, health scores, CTAs, playbooks, Success Plans, reports, dashboards, automation, Rules Engine logic, and Journey Orchestrator programs. Partners with Customer Success and system owners to translate lifecycle strategies into scalable configurations and integrations. Supports Gainsight PX and Skilljar, establishes governance and documentation, trains users, and improves operational efficiency.

Supports investment portfolio administration, reporting, risk and compliance monitoring, trade and valuation review, private asset pricing, and alternative investment operations. Compiles Board and Investment & Finance reports, monitors regulatory requirements, coordinates subscription documentation, and maintains front- and middle-office procedures supporting SOX compliance, disaster recovery, and process improvement. Partners with investment managers, vendors, and internal stakeholders to resolve operational issues and ensure accurate investment data.

Supports energy market operations and battery storage dispatch optimization by monitoring real-time market conditions, managing bids, troubleshooting code, developing Python and SQL trading strategies, analyzing MS SQL Server datasets, improving price forecasts, and creating Power BI dashboards and reports for energy trading decisions.

Conducts operations research and advanced analytics to optimize public-sector command performance and reduce costs. Develops optimization, statistical, simulation, regression, mathematical, and decision-analysis models; implements analytical models in Python; performs data analysis; supports software development; assesses operational questions; and prepares decision briefings, reports, presentations, and recommendations for senior leadership.

As an operational financial analyst, you will manage the financial operations of the Working Capital Fund, perform analysis, prepare reports, and ensure operational readiness in partnership with Air Force and Space Force teams.

Supports CX Operations through business analysis, process optimization, project management, requirements gathering, performance reporting, dashboard development, and custom analysis. The role translates operational needs into business requirements, validates solutions, analyzes appraiser and broker coverage, develops business justifications, and communicates insights and recommendations to leadership. It manages multiple initiatives, supports system enhancement requests, and partners cross-functionally with finance, sales, product, and operations teams.