Top Remote IT Support & Helpdesk Jobs in Chicago, IL

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

The Senior Manager, Infrastructure and Operations will oversee IT infrastructure management, ensuring resiliency, leading teams, and implementing strategic IT policies.

Responsible for configuring, rolling out, and supporting Epic Orders applications, including business analysis, documentation, and user support.

As a Systems Administrator, you'll manage IT systems, troubleshoot issues, facilitate projects, and integrate AI tools for enhanced efficiency.

Support and manage customer-hosted cloud environments for the Jenzabar One ecosystem. Perform configuration, troubleshooting, upgrades, incident reporting, and cross-team collaboration. Serve as escalation for junior staff and NOC, assist on projects, and leverage AI tools to improve cloud operations and efficiency.

Trace3 seeks general applicants to join their innovative IT solutions team. Roles involve flexibility in a dynamic environment, strong teamwork, and a commitment to continuous improvement and collaboration.

The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.

The Junior Network Administrator supports network infrastructure management, endpoint security, identity management, and cloud services, addressing connectivity issues and ensuring compliance with documentation and security standards.