Top Remote Program Manager Jobs in Chicago, IL

Manages multiple global regulatory and licensing programs from market-entry planning through approval. Builds plans, sequences dependencies, assigns owners, tracks risks, coordinates Legal, Compliance, Finance, Product, Engineering, and other teams, and prepares executive steering updates. Establishes scalable program standards, reporting metrics, and AI-enabled workflows while supporting policy activities and procurement. Requires regulatory or compliance experience in financial services, fintech, or another regulated industry, strong communication, discretion, and the ability to lead through influence.

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs improving workflows, SLAs, tooling, reporting, and customer-facing processes. Coach frontline teams on de-escalation and prevention, deliver post-mortems, and ensure accountability for follow-up actions. Success is measured through faster resolution, improved customer satisfaction, systemic issue elimination, documentation quality, and SLA adherence.

Leads complex, cross-functional initiatives from strategy through execution, setting direction, sequencing work, resolving ambiguity, and making tradeoffs. Builds repeatable operating models, improves program management methods, coaches stakeholders, drives AI and automation adoption, and partners with Business Operations leadership on initiative health, reporting, and planning.

Owns the strategy, roadmap, implementation, compliance, and continuous improvement of global time and absence programs. Manages Workday Time and Absence modules, leave policies, regulatory updates, payroll data flows, stakeholder collaboration, training, communications, and change management across global regions. Ensures accurate time tracking, leave administration, legal compliance, operational efficiency, and positive employee experiences.

Lead and manage multiple, cross-functional enterprise marketing programs. Develop integrated marketing plans, timelines, and capacity forecasts. Apply PMO governance, drive stakeholder alignment, surface risks and mitigation, provide portfolio visibility, and improve PMO processes using program and portfolio management tools.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Lead high-stakes, enterprise-level government healthcare programs spanning Medicare, Medicaid, and D-SNP portfolios. Coordinate cross-functional clinical, compliance, provider network, actuarial, IT, procurement, and vendor teams; manage scope, budgets, timelines, risks, dependencies, and regulatory requirements. Develop program plans, monitor financial health and progress, direct corrective actions, and report outcomes to executive sponsors and steering committees.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Lead Toast’s global privacy program across multiple jurisdictions, operationalize privacy requirements, assess vendor DPAs, mature privacy rights processes, oversee privacy reviews and DPIAs, manage risk registers, develop training and data governance initiatives, and report program KPIs. The role also drives automation using LLMs and collaborates with legal, technical, product, procurement, and business teams to implement privacy controls and mitigations.

Lead end-to-end execution of a 12+ initiative product security program, managing cross-team dependencies, vendor procurement, BAU security operations, and executive reporting. Maintain roadmap and tracking in Jira/Confluence, drive procurement/POCs, produce executive-ready metrics, and establish program cadence to ensure timely remediation and predictable delivery.

Leads enterprise data security and information governance by building data intake, catalog, marketplace, classification, lineage, and access-control programs. Translates privacy and security requirements into technical controls, self-service workflows, and governance documentation. Partners with Legal, InfoSec, engineering, product, and data teams to support compliant data use, AI/ML initiatives, and regulatory requirements including HIPAA, GDPR, and CCPA. Measures adoption, turnaround times, and governance maturity across a global SaaS organization.

Manage gas-focused energy efficiency programs from inception through completion, overseeing $2M–$3M in contracts and budgets. Lead staff and cross-functional teams, manage client relationships, ensure regulatory compliance, monitor performance, coordinate resources, review technical documentation, support invoicing and reporting, resolve issues, and recommend process improvements. The role is primarily remote with client site visits throughout the Nicor service territory.

The Business Risk Program Manager identifies, assesses, and mitigates strategic, operational, financial, and reputational risks. Responsibilities include conducting risk assessments and partner reviews, developing mitigation strategies, advising leadership, monitoring regulatory changes, ensuring compliance, preparing risk reports, presenting findings, and using analytics for predictive risk modeling. The role requires collaboration with internal teams, external auditors, and regulatory bodies.

Own and scale Zoom’s global Services Partner Program by identifying optimization opportunities, improving program effectiveness, enabling channel teams and partners, managing escalations, coordinating cross-functional governance, and delivering executive reporting, KPIs, insights, and recommendations.

Leads a portfolio of federal government contracts, ensuring cost, schedule, quality, compliance, and financial performance. Manages cross-functional teams, subcontractors, customer relationships, business development, contract recapture, proposal support, budgets, forecasts, reporting, and corrective actions. Requires federal contract management experience, strong acquisition and financial expertise, U.S. citizenship, and an active Secret clearance or eligibility to obtain one.

Lead cross-functional initiatives for Azure Capacity Management by improving operational processes, automation, reporting, governance, and decision-making. Partner with Engineering, Finance, Product, and Business Operations to address ambiguous business needs, coordinate strategic programs, reduce manual effort, and develop scalable operating mechanisms that improve execution and organizational effectiveness.

Leads enterprise technology programs from planning through delivery, managing scope, schedules, budgets, risks, dependencies, governance, stakeholder alignment, and executive reporting. Partners with leadership to secure resources and prioritization, improves program delivery operations, and uses agentic AI tools to accelerate software development and engineering productivity. Requires experience managing complex, cross-functional IT, data, or engineering programs and familiarity with SDLC methodologies.

Leads Azure capacity automation and backend tooling programs across Engineering, Finance, Operations, and capacity planning teams. Translates business needs into requirements, user stories, acceptance criteria, and workflow specifications; manages dependencies, risks, governance, and delivery. Improves processes through automation, data analysis, reporting, and AI-powered solutions such as Microsoft Copilot. Drives stakeholder alignment, change adoption, data quality, documentation, and operational excellence across capacity allocation and prioritization workflows.

Leads statewide client engagement and consultative sales for manufacturing services. Develops proposals and scopes of work, identifies growth opportunities, manages consulting and training projects, analyzes manufacturing challenges, and coordinates internal and external partners. Builds relationships with manufacturing leaders, tracks sales activities and KPIs, supports outreach, and delivers tailored solutions involving workforce, operations, innovation, and automation. The role requires extensive in-state travel and may require overnight stays.

Leads the architecture and implementation of Nokia’s scalable data platforms for photonic integrated circuit operations. Responsibilities include developing lakehouse and warehouse solutions, data models, batch and streaming pipelines, data quality and observability frameworks, CI/CD and DataOps practices, governance, security, and AI-ready data foundations. The role also leads and mentors product engineering teams, enables secure self-service analytics, and drives enterprise data excellence and innovation.

Manage a large-scale federal Medicare Part A claims processing program for CMS. Serve as the primary government and contractor contact, oversee staffing, costs, schedules, performance reporting, risks, dependencies, O&M, and modernization workstreams. Build stakeholder relationships, represent the company in program meetings, and coordinate Agile delivery, sprint planning, and releases across matrixed teams.

Build, launch, and scale a global Agency Partner Program by recruiting and onboarding digital and technology partners, managing joint initiatives, driving co-marketing and sales growth, monitoring partner performance, and collaborating cross-functionally to enable partners and optimize channel growth.

Execute the BSA/AML financial crimes compliance program for U.S. personal loans and credit cards. Investigate AML and sanctions alerts, maintain case records, prepare reports, support audits and regulatory requests, conduct risk assessments, and escalate unusual activity. Partner with Operations, Product, Engineering, bank partners, and regulators while identifying automation opportunities and supporting front-line queues during periods of high volume.

Manages client relationships, event and meeting program planning, supplier contracts, budgets, logistics, marketing coordination, and onsite execution. Leads internal teams, mentors project managers, monitors timelines and financial performance, resolves operational issues, and drives continuous process improvement. The role requires extensive client interaction, international travel, cross-functional collaboration, and occasional extended or weekend work.

Owns execution of the enterprise risk management program for a regulated financial services company. Responsibilities include managing risk intake, maintaining risk registers in Vanta, validating residual scores, tracking mitigation plans, defining KRIs, coordinating cross-functional risk leads, identifying emerging risks, and preparing executive and board reporting. The role also supports ERM governance workflows, local entity risk updates, escalation processes, and risk-management playbooks.