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Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead development and implementation of conversational and agentic AI solutions for contact centers. Manage cross-functional teams, translate client requirements into technical specs, design responsive UIs using AngularJS/React/Vue, run usability testing, apply human-centered design, and mentor junior staff while building client relationships to ensure successful delivery of AI-driven products.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Provide strategic guidance to pharma and life sciences clients by analyzing market trends, conducting research and competitive analysis, applying data analytics, and developing recommendations to drive growth, optimize operations, and support business transformation across client engagements.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead design and implementation of conversational and agentic AI solutions for clients, building voice and natural language interfaces, prototypes, and responsive web front-ends. Conduct user research and usability testing, collaborate with cross-functional teams to integrate AI platforms (Dialogflow, Amazon Lex, Azure OpenAI, AWS Bedrock), and apply human-centered design to optimize contact center workflows and customer experiences.
