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As the Senior Customer Support Engineer, provide advanced technical assistance and support to customers, ensure high-quality service delivery, collaborate with other departments, monitor support metrics, develop strategies to improve customer satisfaction, and act as a client advocate within the company.
Looking for a business analyst to support project managers on securities-based lending system development, ensuring successful project implementation and timely delivery with high quality. Responsibilities include negotiating with clients, managing development schedules, designing product prototypes, and providing quality assurance support. Qualifications include a Bachelor's or Master's Degree in finance, project management, or technology fields, at least 1 year of experience in Business Analytics or related field, and proficiency in MS Office Suite.
The Senior Solutions Architect will drive change across teams, scale SBL solutions, lead multiple projects, provide technical leadership, and complete integrations for legacy partners. They will work closely with clients, manage project plans, collaborate with engineers, and identify new product features.