Top Healthtech Customer Success & Experience Jobs in Chicago, IL

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.

The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

As an Account Manager, you will manage client relationships, coordinate communication, oversee performance analysis, and collaborate with teams to enhance client experiences.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.

As a Field Trainer, you will provide in-person training to dental practices, helping them adopt digital dentistry solutions. This role involves clinical coaching, operational alignment, and post-training analysis, with a focus on enhancing practice performance and achieving early success with technology implementation.

The Senior Associate on the CX Programs team will enhance customer experience by analyzing data, improving processes, and collaborating with cross-functional teams to drive effective solutions and measure customer satisfaction KPIs.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.