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Top Healthtech Customer Success & Experience Jobs in Chicago, IL
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
Provide advanced technical support and escalation for the Axiom decision-support product, troubleshoot complex issues, lead root-cause analysis, document cases, deliver customer/internal training, mentor junior staff, collaborate cross-functionally, and ensure HIPAA-compliant PHI handling.
Top Skills:
Axiom Financial/Decision SupportExcelSalesforceSQLTableau
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The Customer Success Manager drives customer retention and account growth by providing high-touch service, identifying upsell opportunities, and ensuring satisfaction with Rethink's ABA treatment solutions.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Regional Account Manager will lead a team, expand client relationships, ensure satisfaction, and drive account growth through collaboration with sales and customer success teams.
Top Skills:
Ai ApplicationsEmr IntegrationsHealthcare Data
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Senior Strategic Alliances Associate, manage partnerships, oversee pipeline data, support marketing efforts, and streamline operational processes for strategic technology partnerships.
Top Skills:
DataDatabricksDataikuInformaticaMicrosoft DynamicsPowerPointReltioScienceSnowflakeTechnology
Healthtech • Sales • Software
The Customer Success Specialist assists clients with troubleshooting ALIS software, manages support tickets, and builds strong relationships. They work closely with teams to ensure customer satisfaction and specialize in various software modules.
Top Skills:
Alis SoftwareExcelGoogle SuiteGmailWord
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Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.
Top Skills:
GongPlanhatSalesforceZendesk
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
As a Care Manager, you will guide English and Spanish speaking families through loss-related tasks, provide support through multiple channels, and innovate processes for improved service delivery.
Top Skills:
Google SuiteSlackZendesk
eCommerce • Edtech • Healthtech • Insurance • Mobile • Real Estate • Software
As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.
Top Skills:
Ai-Powered Support ToolsInternetWeb Browsers
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.
Top Skills:
Clinical Data Management SystemsEdcMicrosoft Office ApplicationsExcelMs Project
Healthtech • Software
The Strategic Accounts Director will manage relationships with health plans, strategize account growth, and collaborate across teams to enhance client satisfaction and drive business development.
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Top Companies in Chicago, IL Hiring Customer Success & Experience Roles
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