Top Healthtech Customer Success & Experience Jobs in Chicago, IL

As a Specialist in Customer Experience at Zocdoc, you will provide exceptional service to healthcare providers, upsell features, and maintain accurate interaction records. You will strive to improve user experiences through effective communication and problem-solving.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Strategic Account Manager leads account partnerships with major health systems, focuses on revenue generation, develops strategies, and builds strong client relationships to drive growth.

The Market Development Associate supports medical professionals by providing clinical service and technical expertise, ensuring effective use of ATEC technologies and driving market growth.

Provide technical support and training for the remedē System implants, optimize therapy, and assist in the sales process alongside the Territory Manager.

The role involves developing strategic communication plans, advising leadership, translating business strategies, and fostering internal communication. It requires collaboration with senior executives and stakeholders to drive change and enhance organizational alignment.

The Senior Clinical Research Associate will monitor cardiovascular devices, ensuring compliance with FDA regulations and managing study communication, while travelling regionally up to 65%.

The Territory Manager will develop strategies for market penetration, build relationships with healthcare providers, and attend meetings to enhance community partnerships.

The Senior Premium Support Engineer provides IT support to Senior Global Leaders, manages technology initiatives, ensures service delivery, and interfaces with multiple teams and vendors.

Solutions Consultants provide expertise to clients, design proof of concept studies, maintain client relationships, and contribute to industry discussions, leveraging data to solve business questions.