Coordinates the end-to-end intake, scheduling, validation, execution, and delivery of promotional offers across digital and in-store marketing channels. Maintains calendars, trackers, workflows, and documentation; monitors deadlines, risks, quality assurance, and launch readiness; facilitates cross-functional communication; troubleshoots delivery issues; prepares operational reports; and supports process improvements, technology implementation, and post-campaign reviews.

Leads the strategic operating model and execution of onsite retail media and digital merchandising. Oversees campaign setup, trafficking, quality assurance, optimization, reporting, billing, planning, and site merchandising operations. Partners with brands, sales, account management, product, technology, analytics, and marketing teams to drive revenue, improve customer experience, and scale operational capabilities. Manages leaders and teams, budgets, vendors, governance, platform roadmaps, and cross-functional transformation initiatives.