Leads transformation and change communications while advising business leaders across a regulated organization. Develops internal communication plans, toolkits, FAQs, talking points, content calendars, and engagement strategies. Coordinates communications disciplines, manages stakeholder feedback, supports strategic partnerships, and translates enterprise strategy into audience-relevant messaging. The role also measures communications effectiveness and provides actionable recommendations.

Supports investor education marketing through social media content creation and scheduling, paid social campaigns, email campaign development, marketing automation, subscriber management, website updates, budget tracking, and campaign reporting. The intern collaborates with marketing, compliance, and subject-matter teams while gaining exposure to financial markets, options, and clearing processes.

Owns Investor Education’s visual identity, brand standards, video strategy, and digital content production across web, email, social, print, and events. Manages video production, website updates, accessibility compliance, performance metrics, and user experience improvements. Coordinates business continuity, management self-testing, compliance documentation, and risk remediation. Partners with internal teams and external vendors, supports events and departmental projects, and provides guidance to interns and junior marketing staff.