Top Customer Service Jobs in Chicago, IL
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As a Customer Service Representative, you will be the first point of contact for customers and patients, providing exceptional service through various communication channels. Responsibilities include social media management, phone and email support, maintaining patient information, and meeting team goals. Qualifications include 1-3 years of customer service experience, excellent communication skills, and the ability to multitask and prioritize effectively.
Beyond Finance is seeking a Customer Service Representative to serve as the primary point of contact for clients enrolled in financial hardship programs. Responsibilities include providing exceptional customer service, resolving client issues, maintaining positive client relations, and meeting performance expectations.
As a Customer Service Supervisor at Zoro, you oversee aspects of Zoro’s Customer Service function, supervise agents, provide leadership, and ensure excellent customer service. High school diploma required with Bachelor’s Degree preferred. Responsibilities include coaching, leading, and optimizing the Customer Service department.
As a Bilingual Customer Service Representative at Beyond Finance, you will provide best-in-class customer service experience to clients enrolled in financial hardship programs. You will handle client requests, anticipate needs, and educate clients on available programs. This remote role requires fluency in Spanish and the ability to work weekends and evenings. Strong communication skills and call center experience are essential for success in this role.
As a Customer Service Associate-Bilingual (German) at Vivid Seats, manage transactions and relationships with sellers and customers, providing elite service and resolving issues. Gain industry knowledge and critical thinking to identify and solve problems. Hybrid work model with 3 days in office and 2 days at home.
As a Customer Service Representative at Enova, you will manage inbound calls from customers, provide exceptional customer service, and handle tasks related to payment processing and account management. The role includes training, customer inquiries, and upholding high service standards. Benefits include health insurance, 401(k) matching, paid time off, and various employee support programs.
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Assist customers with various credit card-related issues and provide industry-leading care and solutions. Base pay ranges from $18.00 to $21.75 per hour. Additional incentives may be provided as part of the total compensation package. Application deadline is Jul-12-2024.
Transformative leader needed to set new standards in customer service excellence, drive operational improvements, and manage a large team in a dynamic business environment. Responsible for leading initiatives and enhancing customer service operational capabilities at Zoro.
Featured Jobs
Seeking an experienced professional to join the Customer Service and Support organization as a Service Owner. Responsible for managing initiatives, advocating for the team, and ensuring successful project execution. Must have customer success knowledge and represent CSS in cross-functional programs.
Seeking a Customer Service Analyst with strong analytical skills to analyze customer interactions, identify trends, and improve overall customer service experience. Responsibilities include data analysis, report development, root cause analysis, and communication of findings to stakeholders.
The Customer Experience Associate is responsible for handling fundamental customer issues, assisting customers across multiple live channels, and ensuring customer satisfaction. The role involves participating in ticket handling, building trust with customers, and providing support. Additionally, the associate is required to research trends and issues from customers and contribute to the improvement of products and services.
The Senior Success Consultant- Healthcare will be responsible for assisting customers in unlocking the most value from our products and services. They will serve as a long-term customer relationship manager and product expert, ensuring customer satisfaction and driving expansion within existing accounts.
The Order Operations Director at McCain Foods is responsible for ensuring customer satisfaction and transforming order processes, technology, and ways of working across the North American region. They will drive continuous improvement, define process frameworks, and work with various teams to implement best practices and deliver top-tier execution. This role is crucial during the S4 Hana upgrade to maximize the value of the solution internally and with customers.
The Product Support Specialist at Nextpoint is responsible for assisting clients with their issues and questions, escalating issues when necessary, and developing processes to improve client support. This role requires analytical and problem-solving skills to ensure client success and efficient support processes.
The Technical Support Representative at Affinitiv is responsible for providing 1st level support for clients, troubleshooting and resolving issues with company software, and logging all incoming calls accurately. This entry-level role requires 2 or more years of customer service experience, proficiency in Microsoft Office 365, and strong communication skills.
The Associate Customer Support Technician (bilingual - French) will assist French-speaking and English-speaking customers with software application issues and provide efficient customer service via phone, chat, and email. Responsibilities include troubleshooting problems, communicating effectively, and escalating issues when necessary.
This Customer Support Technician position provides technical support and coordinates activities within the Motorola Network Operation Center, verifying swift and accurate response to all alerts, ensuring the repair or escalation of issues as appropriate. Responsibilities include being the escalation point for technical issues, developing knowledge articles, maintaining customer service levels, and resolving difficult issues.
Customer Success Specialist responsible for post-sales implementation of Software and Advisory products, collaborating with account owners on renewal strategy, and driving customer adoption of software solutions.
Provide effective customer service for tastytrade customers by utilizing knowledge of brokerage services and trading software features. Assist with option order execution, analyze positions, and identify customer needs. Work on-site Mon-Fri, 7 AM - 4 PM or 8 AM - 5 PM.
As the Senior Customer Support Engineer, provide advanced technical assistance and support to customers, ensure high-quality service delivery, collaborate with other departments, monitor support metrics, develop strategies to improve customer satisfaction, and act as a client advocate within the company.
The Director of Technical Support Management at ServiceNow is responsible for managing and exceeding Support KPIs, improving customer experience, handling customer escalations, and driving case management success. The role requires 15+ years of technical support and service management experience with a minimum of 10+ years in a people management role.
Seeking a Sage Intacct Client Experience Specialist to enhance client support services, optimize Sage Intacct usage, and assist with client onboarding. Responsibilities include monitoring support cases, engaging with clients, educating on features, and staying updated on Sage Intacct. Requires 3+ years of experience in client experience, customer support, account management, or training. Bachelor's degree or equivalent experience is required.
Lead a team of Client Service professionals within the Commercial Bank, manage client relationships, drive change initiatives, analyze client data, and ensure top talent retention. Responsible for managing work volumes, resolving client issues, developing strategies, and embracing digital solutions for self-service options.
Client Services Specialist at Hudson River Trading responsible for maintaining trading platform, handling client requests, troubleshooting issues, and supporting trading desk communication. Requires strong communication skills and attention to detail.
Client Service Associate responsible for managing client relationships, resolving client requests, and driving client satisfaction. Requires 3+ years of client-facing experience, strong communication and project management skills, and the ability to work autonomously and in a team environment.
Top Chicago, IL Companies Hiring Customer Service Roles
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