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Top Customer Service Jobs in Chicago, IL

7 Days AgoSaved
Remote or Hybrid
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Client Director will manage strategic relationships with AT&T, develop solutions to meet client needs, and lead teams to meet sales targets.
Top Skills: AICustomer ServiceHrIt Operations ManagementIt Service ManagementSecurity Operations
22 Days AgoSaved
Hybrid
Chicago, IL
22-22 Hourly
Junior
22-22 Hourly
Junior
Fintech • Financial Services
Provide customer service by handling member inquiries via phone, processing financial transactions, and ensuring regulatory compliance. Build relationships and resolve issues with compassion.
Top Skills: Bank Secrecy ActCall CenterCustomer ServiceFinancial ServicesMS OfficeRegulatory Compliance
Reposted YesterdaySaved
In-Office
Chicago, IL
56K-84K Annually
Mid level
56K-84K Annually
Mid level
Healthtech • Insurance
Responsible for negotiating renewals, selling products to existing customers, and providing customer support. Requires travel and a state licensure in General Lines Agent Life, Health, and HMO.
Top Skills: Claims ProcessingCustomer ServiceGeneral Lines Agent LifeHealthHealth Care ManagementHmo LicenseMarketing/Sales
4 Days AgoSaved
In-Office
Chicago, IL
55K-90K Annually
Mid level
55K-90K Annually
Mid level
Insurance • Financial Services
Support the underwriting process for property coverages by assisting with data collection, account setup, rating, quotes, and policy issuance, while ensuring accuracy and efficiency.
Top Skills: Analytical SkillsCustomer ServiceInsuranceReinsurance
Reposted 9 Days AgoSaved
Hybrid
Chicago, IL
175K-390K Annually
Mid level
175K-390K Annually
Mid level
eCommerce • Hardware • Information Technology • Logistics • Mobile • Software • App development
Lead the Customer Service and Fulfillment team, applying AI to enhance operations, remove friction in ordering, drive automation, and improve customer experience through cross-functional collaboration.
Top Skills: AILarge Language Models
10 Days AgoSaved
Easy Apply
In-Office or Remote
Chicago, IL
Easy Apply
18-18 Hourly
Entry level
18-18 Hourly
Entry level
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As a Small Business Customer Service Representative, you will provide exceptional customer service, manage inquiries, and process payment-related tasks. Training will be provided to familiarize you with two lending brands.
Reposted 23 Days AgoSaved
Remote
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Solutions Consultant is responsible for technical and solution aspects of the sales cycle, collaborating with sales teams and demonstrating product value to customers. This role involves solution scoping, customer pilots, and managing technical relationships.
Top Skills: Contact CenterCRMCSSCustomer ServiceHTMLJavaScriptSaaS
Reposted 5 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
135K-170K Annually
Senior level
135K-170K Annually
Senior level
Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.
Reposted YesterdaySaved
Remote
Chicago, IL
155K-185K Annually
Senior level
155K-185K Annually
Senior level
Cloud • Information Technology
The Senior Consultant will provide strategic guidance, build client relationships, manage consulting engagements, optimize business processes, mentor juniors, and drive organizational change management.
Top Skills: Customer ServiceDynatraceHr Shared ServicesItamItsmLean Six SigmaServicenowTanium
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
255K-400K Annually
Expert/Leader
255K-400K Annually
Expert/Leader
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The SVP will lead and transform Navan's global customer service operations, focusing on strategy, technology deployment, and building high-performing teams to enhance customer satisfaction and operational excellence.
Top Skills: Generative AiLeanPredictive AnalyticsSix Sigma
Reposted 13 Days AgoSaved
In-Office
Chicago, IL
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Consumer Web • eCommerce • Retail
The Account Manager builds relationships to increase sales, executes business plans, generates leads, resolves service issues, and maintains product knowledge.
Top Skills: Account ManagementCustomer ServiceSales
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Reposted 4 Days AgoSaved
In-Office or Remote
Chicago, IL
105K-158K Annually
Mid level
105K-158K Annually
Mid level
Retail
The Equine Technical Sales Specialist provides technical expertise and sales support in the equine industry, focusing on nutritional management, customer relations, and strategic market analysis and collaboration with sales and marketing teams.
Top Skills: Customer ServiceEquine NutritionMarket AnalysisSales SupportTechnical Writing
Reposted 5 Days AgoSaved
Remote
Chicago, IL
Entry level
Entry level
Computer Vision • Information Technology • Machine Learning • Natural Language Processing • Real Estate • Software
Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.
Top Skills: Customer ServiceSoftware Engineering
16 Days AgoSaved
In-Office
Chicago, IL
800-1K Hourly
Junior
800-1K Hourly
Junior
Agency • Marketing Tech • Retail • Sales • Analytics
As a Sales Representative, you will engage with consumers, promote energy services, assist customers, and meet sales goals while collaborating with your team.
Top Skills: Customer ServiceSales
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
19-20 Annually
Junior
19-20 Annually
Junior
Fintech • Financial Services
As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.
Top Skills: CRM
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Junior
Junior
Fintech • Financial Services
The Bilingual Customer Service Representative is the primary contact for clients, providing exceptional service and support while assisting clients with financial hardship programs. The role involves effective communication, problem-solving, and maintaining client relationships in a remote work setting.
Top Skills: Client Relationship Management
Reposted 13 Days AgoSaved
Remote or Hybrid
Chicago, IL
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.
Reposted 13 Days AgoSaved
Remote or Hybrid
Chicago, IL
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
As an Outbound Customer Service Rep, you will engage with clients post-service, addressing inquiries, providing information, and ensuring satisfaction without scripting or sales pressure.
Top Skills: Client Relationship ManagementComputer Skills
Reposted 14 Days AgoSaved
Remote
Chicago, IL
65K-80K Annually
Mid level
65K-80K Annually
Mid level
Fintech • Payments
The Customer Service Engineer will provide technical support for Moov's platform, troubleshoot frontend issues, and assist customers in integrating Moov's APIs. They will also collaborate with product and engineering teams to improve user experiences and documentation.
Top Skills: CSSHTMLJavaScriptPostmanRestful ApisSQL
Reposted 13 Days AgoSaved
In-Office or Remote
Chicago, IL
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Information Technology • Real Estate • Analytics
The Regional Sales Director is responsible for driving revenue growth, managing sales teams, and achieving sales objectives in digital marketing and advertising for Apartments.com.
Top Skills: Advertising SalesCrm SystemsCustomer ServiceDigital MarketingSales
YesterdaySaved
In-Office
Chicago, IL
Senior level
Senior level
Information Technology
The Customer Service Engineer will manage the KINEXON OS, debug issues, communicate with stakeholders, and improve operational efficiency.
Top Skills: APIsConfluenceJIRALinuxServicenow
YesterdaySaved
Easy Apply
Remote
Chicago, IL
Easy Apply
24-24 Hourly
Mid level
24-24 Hourly
Mid level
Fintech • Professional Services • Financial Services
As a Customer Service Representative, you will handle customer inquiries related to loans, assist with applications, and ensure a top-notch customer experience while documenting interactions and collaborating internally.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 13 Days AgoSaved
In-Office
Chicago, IL
Entry level
Entry level
Artificial Intelligence • Information Technology
As a Customer Service Representative, you'll assist clients with technology issues, manage reports, communicate effectively, and collaborate with senior engineers to resolve problems swiftly.
Top Skills: Cloud ArchitectureDatabasesLinuxNetworkingUnixWindows
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