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Top Customer Service Jobs in Chicago, IL

64+ Job Results
3 Days Ago
Chicago, IL
Remote
1,378 Employees
1-3 Years of Experience
1,378 Employees
1-3 Years of Experience
Fintech • Financial Services
The Support Specialist role at Inspira Financial involves supporting customer requests, answering inquiries, and providing high-quality customer-focused solutions. The role requires handling incoming and outgoing customer communications, troubleshooting online issues, and ensuring customer satisfaction through valuable insights and education.
Top Benefits:
401-K Matching
Customized Development Tracks
Dedicated Diversity Inclusion Staff
+34 More
2 Days Ago
Chicago, IL
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Fintech
As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
11 Days Ago
Chicago, IL
Remote
630 Employees
1-3 Years of Experience
630 Employees
1-3 Years of Experience
eCommerce • Retail • Industrial
As a Customer Service Associate at Zoro, you will be responsible for promptly and accurately resolving customer inquiries and issues to drive loyalty and sales through exceptional service and communication. You will work in a fast-paced environment, interact with various teams, and contribute to customer retention and growth. Minimum qualifications include 1 year of customer service experience, excellent communication skills, and proficiency in customer service tools.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
11 Days Ago
Chicago, IL
Remote
630 Employees
1-3 Years of Experience
630 Employees
1-3 Years of Experience
eCommerce • Retail • Industrial
As a Customer Service Associate at Zoro, you will play a crucial role in delivering exceptional service to customers by promptly and accurately resolving inquiries or issues. You will deepen customer relationships and drive loyalty and sales through efficient communication and problem-solving skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
12 Days Ago
Chicago, IL
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Seeking a detail-oriented Customer Service Processor to handle assignments, client requests, and high call volume in a remote environment. Requires multitasking, strong communication skills, and previous customer service experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
14 Days Ago
Chicago, IL
Hybrid
18,000 Employees
1-3 Years of Experience
18,000 Employees
1-3 Years of Experience
Cloud • Fintech • Machine Learning • Analytics • Financial Services
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels. Actively manages and escalates risk and customer-impacting issues. Assists over 100+ customers per day by providing industry-leading care and innovative solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
15 Days Ago
Chicago, IL
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Fintech
The Customer Service Representative at Beyond Finance serves as the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care to guide clients from enrollment through graduation. This role requires a strong work ethic, positive attitude, and exceptional customer service skills in a remote call center environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
7 Days Ago
Chicago, IL
Hybrid
12,700 Employees
1-3 Years of Experience
12,700 Employees
1-3 Years of Experience
Enterprise Web • Fintech • Financial Services
Deliver outstanding customer service, resolve client issues, document actions in CRM, contribute to process improvement projects, and provide follow-up to clients. Strong communication, problem-solving, and analytical skills required.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
3 Days Ago
Chicago, IL
Hybrid
125 Employees
1-3 Years of Experience
125 Employees
1-3 Years of Experience
eCommerce • HR Tech • Software
Client Success Associate at PerkSpot responsible for tracking and resolving client issues, reporting on KPIs, collaborating with the Product Team, creating processes, and assisting with overflow projects. Requires 1-2 years of client service experience, knowledge in Salesforce and MS Excel, strong communication, critical thinking, and collaboration skills.
Top Benefits:
401-K Matching
Child Care Benefits
Commuter Benefits
+45 More
Yesterday
Chicago, IL
Remote
390 Employees
72K-93K Annually
1-3 Years of Experience
390 Employees
72K-93K Annually
1-3 Years of Experience
Cloud • eCommerce • Enterprise Web • Information Technology • Software
Join the production support team at Quantum Metric to provide world-class support to customers. Gain experience in the Digital Intelligence space, troubleshoot issues, and collaborate with platform engineering and customer success teams.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+60 More
4 Days Ago
Chicago, IL
Remote
Hybrid
500 Employees
70K-85K Annually
3-5 Years of Experience
500 Employees
70K-85K Annually
3-5 Years of Experience
Consumer Web • Fintech • Software • Travel • Hospitality
The Member Support Manager is responsible for leading a team of Member Support associates, monitoring performance, providing coaching, managing KPI targets, and ensuring top-notch customer service. They also collaborate with other departments to improve the overall customer experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
2 Days Ago
Chicago, IL
4,500 Employees
40K Annually
1-3 Years of Experience
4,500 Employees
40K Annually
1-3 Years of Experience
Fitness • Hardware • Mobile • Software • Sports • Transportation • eSports
Join SRAM's world-class Technical Service team to provide sales & technical assistance to consumers. Responsibilities include providing technical product support, delivering accurate product information, and supporting consumer direct order management. Qualifications require customer service experience, strong bicycle mechanical knowledge, virtual team communication skills, and proficiency with various software. The position offers group health insurances, 401k match, and paid time off.
Top Benefits:
401-K
401-K Matching
Dedicated Diversity Inclusion Staff
+15 More
3 Days Ago
Chicago, IL
Remote
500 Employees
3-5 Years of Experience
500 Employees
3-5 Years of Experience
Consumer Web • Fintech • Software • Travel • Hospitality
The Member Support Associate at Hotel Engine is responsible for collaborating with members to manage reservations, resolve issues with corporate contacts, provide top-tier customer service, process refunds, and communicate solutions internally and externally. The role requires strong communication skills, attention to detail, and the ability to work across multiple online portals efficiently.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
5 Days Ago
Chicago, IL
1,700 Employees
1-3 Years of Experience
1,700 Employees
1-3 Years of Experience
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will focus on accuracy and timeliness in load building and execution, while developing your skills within client success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More
5 Days Ago
Chicago, IL
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Sr. Customer Support Manager is responsible for managing the Lifecycle Service business for assigned customer contracts, ensuring customer satisfaction, and addressing any service-related issues. They act as a single point of contact for customer management in Southern California and work to maintain service delivery compliance with Service Level Agreements (SLAs). Responsibilities include managing subcontractors, resolving customer concerns, and identifying areas for service quality improvement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
3 Days Ago
Chicago, IL
Hybrid
210 Employees
48K-52K Annually
3-5 Years of Experience
210 Employees
48K-52K Annually
3-5 Years of Experience
HR Tech • Legal Tech • Software
Envoy Global is seeking an IT Helpdesk Associate to provide Tier 1 support for client equipment, troubleshoot technical issues, maintain user accounts, and update documentation. Ideal candidate has 1-3 years of IT helpdesk experience, a 4-year degree in Computer Science or related field, and relevant certifications.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+47 More
13 Days Ago
Chicago, IL
Remote
305 Employees
16-17
1-3 Years of Experience
305 Employees
16-17
1-3 Years of Experience
Consumer Web • eCommerce • Events • Fashion • Logistics • Retail • Design
The Black Tux is seeking an experienced Customer Experience Associate to engage with customers, resolve issues, and enhance customer satisfaction. The ideal candidate will have customer support and retail sales experience with a focus on problem-solving and sales. This position requires working remotely and collaborating with various teams within the organization.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+48 More
4 Days Ago
Chicago, IL
1,378 Employees
3-5 Years of Experience
1,378 Employees
3-5 Years of Experience
Fintech • Financial Services
The Sr. Desktop Support Specialist at Inspira Financial is responsible for providing Level 1 and 2 support for the desktop environment, including deployment of desktops and laptops, troubleshooting hardware and software issues, managing various corporate services and applications, and handling escalated technical problems.
Top Benefits:
401-K Matching
Customized Development Tracks
Dedicated Diversity Inclusion Staff
+34 More
2 Days Ago
Chicago, IL
Hybrid
4,196 Employees
1-3 Years of Experience
4,196 Employees
1-3 Years of Experience
Fintech • Payments • Financial Services
As a Technical Support Specialist at Adyen, you will be the first interface with Adyen's merchants globally, offering support on the Adyen platform, APIs, integration methods, and best practices. You will contribute to merchant expansion, operational excellence, and be an internal product advocate. Strong communication, problem-solving skills, technical knowledge, and the ability to adapt quickly are essential.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
8 Days Ago
Chicago, IL
Remote
390 Employees
75K-125K Annually
3-5 Years of Experience
390 Employees
75K-125K Annually
3-5 Years of Experience
Cloud • eCommerce • Enterprise Web • Information Technology • Software
The Customer Success Business Consultant (CSBC) will drive client enablement of the Quantum Metric platform, while ensuring that customers receive tangible business value through our partnership.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+60 More
8 Days Ago
Chicago, IL
Remote
500 Employees
1-3 Years of Experience
500 Employees
1-3 Years of Experience
AdTech • Agency • Automotive • Marketing Tech • Social Media • Software • SEO
The Technical Support Representative at Affinitiv is responsible for providing 1st level support for clients, troubleshooting and resolving issues with company software, and logging all incoming calls accurately. This entry-level role requires 2 or more years of customer service experience, proficiency in Microsoft Office 365, and strong communication skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+45 More
4 Days Ago
Chicago, IL
Hybrid
20 Employees
1-3 Years of Experience
20 Employees
1-3 Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Analytics • Business Intelligence
The Customer Success Specialist at Prosodica is responsible for providing accurate information and support to customers, troubleshooting technical issues, analyzing data sets, creating visualizations, maintaining customer interactions, and collaborating with cross-functional teams to drive business growth.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
11 Days Ago
Chicago, IL
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Seeking a Technical Customer Support Rep Tier I to provide first level phone support, troubleshoot and resolve hardware & software issues, and assist customers in a Linux environment. Candidates must possess excellent customer service skills and the ability to work in a team environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+41 More
10 Days Ago
Chicago, IL
550 Employees
3-5 Years of Experience
550 Employees
3-5 Years of Experience
AdTech
The Client Services Manager at Kargo is responsible for managing client relationships post-sale, providing white glove service, and driving client retention and growth through upsell opportunities. They work closely with internal teams to ensure campaign success and deliver results to clients.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
8 Days Ago
Chicago, IL
Remote
1,459 Employees
1-3 Years of Experience
1,459 Employees
1-3 Years of Experience
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As an Application Support Representative at Enova, the primary responsibility is to assist customers in the loan application process through inbound calls, promoting Enova's products and services, and ensuring customer satisfaction through excellent communication. This role requires proficiency in phone communication, familiarity with CRM systems, and strong multitasking abilities.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
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