Teams at BigTime Software, Inc.

Lead enterprise PSA implementations from kickoff through go-live and the client's first financial close. Own project plans, configuration, data migration, integrations, accounting mapping, reporting, risk management, scope changes, and client communications. Guide finance and delivery teams through billing, revenue recognition, utilization reporting, and reconciliation. Deliver post-implementation training, assessments, reporting, and integration advisory while collaborating with Sales, Product, Support, Engineering, and Customer Success.

Own the roadmap and outcomes for BigTime’s financial core, including project accounting, revenue recognition, cost modeling, WIP, unbilled balances, period close, and GL/ERP integrations. Partner with engineering, design, finance, sales, and customers to define specifications, priorities, acceptance criteria, and AI-native finance workflows. The role requires strong product management experience, technical fluency, and deep accounting or financial systems domain knowledge.

Own the post-sale lifecycle for a book of SaaS accounts, including onboarding, adoption, retention, renewals, and expansion. Maintain Salesforce and Vitally hygiene, audit product usage, configure workflows, train customers, run account plans, identify and close expansion opportunities, and proactively manage renewal risk. Build multi-stakeholder relationships, operate BigTime’s AI agent stack, and partner with technical engineers on adoption. The role requires commercial ownership, product fluency, financial prioritization, proactive account management, and comfort working in an evolving operating model.