Top Information Technology Jobs in Chicago, IL

Designs and delivers onboarding and ongoing training for in‑home technicians, managers, and inventory staff. Develops instructional materials, facilitates classes and certifications, evaluates trainee performance, and supports skills across installation, customer service, sales, safety, and network topics.

Lead and maintain high-availability production and non-production databases (primarily SQL Server) supporting clearing operations. Responsibilities include performance tuning, capacity planning, HA/DR design and runbooks, upgrades, automation for monitoring and maintenance, incident escalation, vendor interaction, and participation in on-call rotation and cross-region handoffs.

Drive new business across the North Central territory by building strategic territory plans, prospecting enterprise accounts, engaging executive stakeholders, managing complex sales cycles (discovery, POC, negotiation, close), and selling Nexthink software, services, and support to exceed bookings and create expansion opportunities.

Ensures suppliers deliver compliant, high-quality products by conducting audits, reviewing PPAP and process verification activities, analyzing defect data, and leading corrective and preventive actions. Collaborates with engineering, supply chain, and program quality teams to mitigate risks, improve supplier performance, and promote zero-defect manufacturing. The role requires interpreting technical documentation, applying GD&T and quality-system standards, and supporting continuous improvement across interconnect manufacturing processes.

Leads enterprise architecture and engineering strategy for stability, resilience, reliability, recoverability, security, and performance. Defines reference architectures, standards, governance controls, automation, and maturity frameworks across customer journeys and technology ecosystems. Identifies systemic risks and recovery gaps, guides highly available and fault-tolerant system design, integrates resilience into delivery pipelines, influences executives and engineering teams, and mentors architecture leaders.

Handle inbound and outbound mortgage collections calls, review account status, collect payments, evaluate customer finances, negotiate repayment solutions, and document account actions. Ensure compliance with customer information security, debt collection, and mortgage regulations while meeting quality, productivity, and operational targets. The role includes extensive training and operates on a hybrid schedule with three days onsite and two days remote in Irving, Texas.

Design, build, and maintain automated network infrastructure across multi-cloud and hybrid-cloud environments. Develop automation using Itential, Terraform, Ansible, and Python; integrate cloud-native networking and security constructs; automate spine-leaf architectures and security controls; ensure high availability and visibility; mentor team members and collaborate cross-functionally to implement scalable network automation solutions.

Supports cloud, application, endpoint, and infrastructure security across AWS environments. Responsibilities include monitoring CrowdStrike, Microsoft Defender, SIEM, IDS/IPS, and Datadog alerts; maintaining security tools and CI/CD scanning; triaging vulnerabilities; assisting with incident response; reviewing AWS security findings; supporting IAM, encryption, VPN, and certificate controls; and maintaining SOC 2 audit documentation. The role collaborates with DevOps and engineering teams on secure coding and security posture improvements.

Own and optimize the end-to-end marketing technology stack: roadmap, tool selection, implementations, integrations, documentation, governance, and performance metrics. Partner with IT, Sales Ops, Analytics, and Legal to ensure data flows, adoption, and ROI while supporting onboarding and ongoing optimization.

Lead product strategy and execution: discover customer needs, define requirements and prototypes, prioritize roadmaps, work with engineering to deliver features, drive launches and go-to-market, and evangelize products while soliciting customer feedback to improve experience and growth.

Manage 30+ enterprise SaaS accounts across implementation, adoption, renewal, and expansion. Lead stakeholder meetings and executive QBRs, maintain customer health data in Salesforce and Planhat, own GRR and NRR outcomes, mitigate risks, and identify upsell opportunities. Collaborate cross-functionally to resolve issues, drive platform adoption, support migrations, communicate AI capabilities, and represent customer needs internally. Travel 5–10% annually.

Lead OEM and strategic ISV partnerships end-to-end: build relationships, manage technical onboarding and integrations, drive joint GTM, co-marketing, sales enablement, pipeline generation, and cross-functional execution while tracking program performance and operational health.

As a Treasury Specialist, you will manage cash and liquidity, optimize treasury strategies, analyze KPIs, and educate stakeholders effectively.