Top Program Manager Jobs in Chicago, IL

Leads complex OEM and enterprise technology programs from planning through launch. Coordinates Product, Engineering, UX, Security, Operations, and business stakeholders; manages roadmaps, milestones, dependencies, risks, RAID logs, technical reviews, release readiness, and executive communications. Evaluates enhancement requests and partners with Product and Engineering on scalable solutions. Drives process improvements, reporting, retrospectives, and operational efficiency while ensuring timely delivery and alignment with business objectives.

Owns cross-functional Post Sales initiatives from problem definition through execution. Partners with leadership and teams across Sales, RevOps, BizTech, Product, Finance, and Risk/Fraud to create plans, gather requirements, track OKRs and metrics, maintain project visibility, and operationalize reporting and accountability cadences. The role requires influencing stakeholders without direct authority and bringing structure to ambiguous priorities.

Lead the company-wide replacement of Partner Admin Link and modernize partner attribution metrics. Own strategy, roadmap, governance, requirements, cross-functional alignment, downstream integrations, launch readiness, adoption, measurement, risk management, executive communications, and change management. Partner across engineering, security, analytics, compensation, incentives, legal, finance, and partner organizations to deliver secure, scalable attribution processes and measurable business outcomes.

Owns cost, schedule, and performance across DoD contracts supporting Army and Joint program offices. Serves as the primary government customer contact, leads program reviews, coordinates engineers and subcontractors, manages product orders through shipment, resolves resource conflicts, supports capture efforts, and maintains program documentation and portfolio updates. The role requires operational or mission experience, technical team leadership, customer-facing program management, and the ability to obtain a Top Secret/SCI clearance.

Own Box’s global customer-facing consumption program for AI and platform products. Monitor usage, overages, exceptions, customer controls, reporting, and billing activities; resolve operational issues; support account teams with billing guidance; translate business needs into analytics and reporting requests; assess product and policy changes; maintain playbooks and customer guidance; coordinate cross-functional stakeholders; and expand consumption billing to new products.

Lead Dropbox’s commercial retention and renewals strategy, designing scalable operating models, programs, playbooks, forecasting frameworks, and customer lifecycle initiatives. Partner cross-functionally with Customer Success, Sales, Finance, Product, Legal, Revenue Operations, and Engineering to reduce churn, improve adoption, automate workflows, and increase recurring revenue. Analyze customer and renewal performance, influence senior leaders, and guide transformation from strategy through execution.

Leads cross-functional operational excellence and transformation programs across multiple business domains. Responsibilities include process architecture, Lean and Six Sigma methodology application, stakeholder influence, change management, AI-assisted workflow redesign, automation governance, performance measurement, and executive communication. The role coaches stakeholders, manages complex initiatives, delivers measurable efficiency improvements, and develops sustainable operational frameworks with long-term organizational impact.

Supports Portfolio Solutions underwriting strategy, portfolio balance, distribution growth, program due diligence, agreement management, audits, referrals, and performance analysis. The role collaborates with underwriting, legal, IT, claims, actuarial, and other teams to establish effective operating platforms, maintain client service standards, and achieve profitability objectives. Requires strong property insurance underwriting and portfolio management expertise, financial and actuarial understanding, analytical capabilities, and business travel availability.

Lead execution of a complex federal IT program supporting the VA CORP Service Line. Manage program, product, technical, financial, staffing, schedule, risk, quality, communications, deliverables, and customer coordination activities. Serve as the primary contractor liaison to Government stakeholders, oversee multidisciplinary teams, maintain plans and reporting, manage contract performance, support Agile and DevSecOps governance, and drive process improvement, automation, transition, and continuity activities.

Manage and evolve global channel partner programs, including program design, incentives, onboarding, enablement, compliance, vendor relationships, budgets, and performance reporting. Serve as the internal expert for partner initiatives and Salesforce partner management. Collaborate with sales, marketing, finance, legal, audit, and executive stakeholders to improve program operations, transparency, partner engagement, and revenue outcomes. The role requires cross-functional influence, strong organization, global communication, and 5–10% travel.

Manage software release calendars, schedules, readiness criteria, approval gates, rollback plans, and deployment coordination across development, testing, staging, and production environments. Partner with technical and business teams to confirm scope, dependencies, risks, and go-live decisions. Maintain release documentation, support post-release monitoring and issue resolution, and improve release management processes across concurrent engagements.

Manage software release calendars and deployment coordination across concurrent projects and environments. Define release processes, readiness criteria, approval gates, rollback plans, and change controls. Coordinate Development, QA, UAT, and stakeholder teams; lead go/no-go meetings; document releases; mitigate risks; support post-release monitoring; and improve release management practices, templates, and reporting.

Owns the execution, operational performance, and growth of the myTuesday digital patient access program. Responsibilities include managing device deployment and inventory workflows, overseeing vendors, forecasting demand, monitoring program metrics, improving and documenting processes, coordinating operational readiness, resolving issues, and supporting patients with device setup and troubleshooting. The role partners across Product, Operations, vendors, and other stakeholders to scale the program effectively.

Build, launch, and scale a global Agency Partner Program by recruiting and onboarding digital and technology partners, managing joint initiatives, driving co-marketing and sales growth, monitoring partner performance, and collaborating cross-functionally to enable partners and optimize channel growth.

Leads cross-functional programs that improve products, customer support, and value delivery. Owns execution, coordinates engineering and operations teams, establishes scalable processes, uses data-driven insights to improve customer models, scopes and sequences major initiatives, and communicates progress to stakeholders. The role requires program management experience, strong communication and influence skills, comfort with ambiguity, rapid execution in scaling environments, and interest in AI systems.

Manage the product development pipeline from concept through production handoff, coordinating timelines, regulatory checkpoints, testing, packaging, vendors, budgets, and cross-functional stakeholders. Lead Product Council meetings, resolve risks and dependencies, maintain launch status reporting, support go-to-market alignment, and improve product launch processes for OTC sunscreen products.

Lead and execute cross-functional software development projects with traders, developers, and quants. Define requirements, milestones, timelines, and KPIs; perform cost/benefit analysis; manage stakeholders and upward communication; resolve team conflicts; report metrics to leadership; follow Agile methods; promote project-management best practices. Onsite in Chicago full-time.

Drive execution and adoption of Value Acceleration Services for the AI Business Solutions portfolio. Translate strategy into scalable programs, enable field and sellers, align cross-functional stakeholders, design adoption initiatives, track performance with data-driven insights, and continuously optimize the portfolio to accelerate customer value and growth.

Own and execute the executive reporting cadence (MBRs/QBRs), synthesize financial and operational inputs into concise, decision-ready presentations, drive follow-through on actions, partner with senior leaders, and continuously improve business reporting and communication processes.

Manages the full grant lifecycle for Kansas Arts Commission programs serving arts organizations. Responsibilities include developing guidelines, reviewing applications, coordinating panels, executing contracts, monitoring compliance, processing payments, closing grants, and reporting outcomes. The role also coordinates arts education initiatives, delivers professional development, builds statewide relationships, supports accessibility compliance under ADA and NEA regulations, and represents the agency at events and meetings. This is a primarily remote, full-time contract role with occasional travel within Kansas.

Own day-to-day execution across multiple concurrent cross-functional programs. Develop detailed project plans, facilitate planning sessions, track risks and dependencies, resolve blockers, coordinate handoffs, maintain documentation in Notion, and provide portfolio health reporting. The role also helps establish repeatable project management practices in a remote-first startup environment.

Own a regional territory end to end, managing client escalations, launches, partner and restaurant onboarding, site audits, troubleshooting, operational metrics, and account financial health. The role builds scalable remote-management systems, coordinates field resources, supports program leadership, mentors future hires, and presents strategic recommendations.

Leads large-scale federal transition assistance programs serving military Service members worldwide. Oversees program execution, staffing, deployment, risk mitigation, quality assurance, stakeholder coordination, contractual deliverables, schedules, reporting, and compliance. Manages multidisciplinary teams across curriculum development, training, onsite support, data analysis, and modernization. This remote role requires occasional travel and includes federal government and DoD stakeholder engagement.

Leads the CCPI Data Analytics Support Services contract for the VA, overseeing multi-workstream delivery, stakeholder engagement, agile planning, resource allocation, reporting, governance, risk mitigation, and compliance. The role bridges program leadership with health informatics expertise across VA enterprise data systems, analytics environments, cloud platforms, and federal healthcare initiatives.

Lead end-to-end program management for the VA’s AI Citizen Developer Ecosystem. Responsibilities include planning, scheduling, governance, stakeholder coordination, risk and issue management, executive reporting, compliance with federal and VA requirements, and coordination of AI, data, clinical, and IT teams supporting healthcare transformation.