Top Support Engineer Jobs in Chicago, IL

Lead the development of AI-driven software solutions to improve customer experience by addressing issues, monitoring performance, automating resolutions, and mentoring team members in a full stack development environment.

The Software Engineer II will develop scalable user experiences, API services, and collaborate with the Agile team throughout the product lifecycle.

Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.

The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.

Senior-tier support engineer resolving high-severity, complex customer issues, reproducing bugs in lab environments, mentoring support staff, providing PKI and cryptography expertise, collaborating with Product and Engineering to drive systemic improvements, and managing high-profile escalations with clear technical communication.

The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.

The role involves overseeing Microsoft Dynamics CRM support operations, incident triage, root cause analysis, and collaboration with cross-functional teams to ensure application stability.

The Application Support Engineer will ensure the stability of enterprise web applications built on Kentico with .NET technologies, providing technical support and troubleshooting solutions.

Lead the remote installation and support of Imaging Digital Solutions products, ensuring customer satisfaction and resolving technical issues.

The role involves managing user access, onboarding, and offboarding in a fast-paced environment while providing end-user support and troubleshooting across technologies like Microsoft 365 and Active Directory.

The Sr. Support Engineer ensures system stability by providing expert support, resolving incidents, overseeing SDLC administration, and maintaining documentation and security compliance.

Provide expert remote support for SAP applications, troubleshoot complex customer issues, offer training, and manage key accounts as a technical advisor.

The Support Engineer provides application support, manages tickets, analyzes system requirements, and collaborates with clients to improve technology and support operations.

Collaborate with enterprise customers to troubleshoot technical issues and improve their use of BlueCat products, ensuring optimal customer satisfaction.

As an Enterprise Support Engineer, you will assist enterprise customers with technical issues, provide optimization guidance, and ensure excellent communication within BlueCat for effective problem resolution.

Develop and maintain ETL solutions, optimize processes, validate data, and support production issues. Collaborate with analysts for efficient data integration.

Design, develop, and maintain ETL solutions using Informatica PowerCenter. Collaborate with business analysts, optimize ETL processes, and ensure data quality.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

The Support Engineer acts as a key link between IT support and engineering, investigating complex issues, developing fixes, and improving application functionality in a clinical environment.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.