Top Support Engineer Jobs in Chicago, IL

The Support Engineer at Cypress provides technical support for developers using Cypress by troubleshooting issues, reproducing bugs, and collaborating with engineering teams to enhance product quality and customer satisfaction.

As a Product Support Engineer, you'll troubleshoot customer issues, collaborate with engineering, maintain documentation, and improve support processes. This role focuses on understanding product intricacies and providing proactive support.

The Software Support Engineer provides support for CAD/CAM software, implements solutions, trains customers, and manages projects while travelling to customer sites. Responsible for troubleshooting and customer communication.

As a Support Engineer, you will maintain RPA scripts, support customer deployments, troubleshoot issues, and document processes to enhance system reliability.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.

The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.

Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

The Customer Support Engineer resolves complex technical issues, leads diagnosis, supports automation scripting, and mentors junior staff. Responsibilities include troubleshooting across various technology stacks and collaborating with engineering teams.

The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.

The Proactive Support Engineer at Komodo Health focuses on shifting from reactive support to preventive customer engagement, enhancing self-service options and reducing inbound support cases through strategic initiatives and data analysis.

As an Integration Support Engineer, you will manage integration support functions, enhance workflows, document systems, and ensure compliance while collaborating with clients and cross-functional teams.

The Application Support Engineer will provide Level 2 application support, investigate technical issues, monitor system health, write SQL queries, and collaborate with teams for improvements.

As a Senior Integrations Support Engineer, you will lead technical integration support, manage incidents, drive operational excellence, and bridge support with engineering teams to enhance customer experiences.

As an Enterprise Support Engineer, you will provide advanced technical support for enterprise customers, troubleshooting complex issues, advocating for customer needs, and collaborating cross-functionally to improve customer experience.

Lead the development of AI-driven software solutions to improve customer experience by addressing issues, monitoring performance, automating resolutions, and mentoring team members in a full stack development environment.

As a Support Enablement Engineer Intern, you will support AI-driven initiatives to enhance customer support workflows and improve operational efficiency.

Senior-tier support engineer resolving high-severity, complex customer issues, reproducing bugs in lab environments, mentoring support staff, providing PKI and cryptography expertise, collaborating with Product and Engineering to drive systemic improvements, and managing high-profile escalations with clear technical communication.

Embed with top users to pair on shipping and scaling apps, perform code reviews and optimizations, unblock projects, collaborate with product engineering, and build tools, docs, and systems to improve the platform and user workflows.

As a Mobile Developer Support Engineer, you will provide exceptional technical support related to mobile SDKs and APIs, troubleshoot issues, maintain support resources, and assist during high-priority incidents to ensure customer satisfaction.

Provide bilingual (Portuguese/English) technical support for Keeper's B2B customers: troubleshoot installations, SSO/AD/LDAP/authentication issues, escalate complex cases, document resolutions, and collaborate with engineering, QA, and sales to improve product quality and deployments.

The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.