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Top Support Engineer Jobs in Chicago, IL
Sports
As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.
Top Skills:
BashGoogle WorkspaceJumpcloudKandjiOktaPython
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills:
EcpHcmPayrollSAPServicenow
Fintech • Payments • Security • Software • Financial Services
The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.
Top Skills:
APIsAppdynamicsConfluenceDatadogGrafanaJIRAKibanaLinuxNew RelicPythonRubySalesforceShellSplunkSQLSumo Logic
Digital Media • News + Entertainment
Seeking a Streaming Support Engineer to manage streaming infrastructure, provide Tier-2 support, and assist with deployment and maintenance across various platforms.
Top Skills:
Bitfocus CompanionHlsHtml-5RtmpScte 104Scte 35SrtTransport StreamVmix
Financial Services
The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.
Top Skills:
BashLinuxMulticastPythonTcp/Ip
Information Technology • Professional Services • Analytics • Consulting
The SnapLogic Support Engineer provides L2/L3 support for integrations, monitors integration jobs, resolves data issues, performs root cause analysis, and engages with business users and vendors.
Top Skills:
AWSAzureJIRAJSONRest ApisServicenowSnaplogicSQLXML
Software • Consulting
The Senior Application Support Engineer leads efforts to ensure application reliability, manages incidents, collaborates with teams, and monitors performance, providing 24/7 support.
Top Skills:
AppdynamicsAWSDatadogLinuxMulesoftOpentelemetryPythonServicenowSplunk
Software
The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisWordpress
Information Technology
The Qlik Support Engineer provides ongoing support for QlikSense environments by developing data models and dashboards, monitoring system performance, and collaborating with stakeholders for enhancements.
Top Skills:
Power BIQliksenseSQLTableau
Internet of Things • Security
Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.
Top Skills:
AndroidCall Center/Phone SystemsCloud ComputingDnsHTTPiOSIpmacOSSaaSTicketing SystemsWindows
Artificial Intelligence • Machine Learning • Software • Database
The Senior Customer Support Engineer will provide technical support for customers, troubleshoot complex issues, collaborate with engineers, and improve support documentation and workflows.
Top Skills:
AWSAzureGCPKubernetesPython
Retail • Analytics
Manage the full deployment lifecycle for retail locations, coordinating installation, network setup, configurations, and troubleshooting, while building automation and ensuring quality.
Top Skills:
Ai ToolsBashConfluenceJIRALinuxPythonTcp/IpVpnWi-Fi
New
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Cloud • Information Technology
As a Tier 3 Support Engineer, you will manage advanced networking environments, troubleshoot complex issues, mentor junior staff, and document best practices.
Top Skills:
Active DirectoryAWSBarracudaCisco CcnaComptia Network+Comptia Security+Datto BcdrDatto NetworkingFirewall ManagementFortinet Nse4+Hyper-VLanMicrosoft 365 AdministratorAzureMicrosoft Azure AdministratorRoutingSonicwall SnsaSwitchingVeeamVMwareVpnsWanWindows Server
Fintech • Quantitative Trading
As an Enterprise Technology Support Engineer, you will provide IT support, manage user lifecycles, implement proactive environment management, and enhance user experience through various technologies.
Top Skills:
Active DirectoryConfluenceIntuneJIRASccmSlackVMwareWindows OsZoom
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresSQL
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Artificial Intelligence • Software • Generative AI
As a senior support engineer, you will troubleshoot complex customer issues, guide technical users, and improve support operations through automation while collaborating across teams.
Top Skills:
AWSDatadogGCPGrafanaJIRAPythonRestful ApiScimSdksSso
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.
Top Skills:
AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.
Top Skills:
AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
Aerospace • Energy
As Lead Gulfstream Systems Support Engineer, you will provide technical support, troubleshoot issues, train customers, and manage logistics while complying with regulations.
Top Skills:
Microsoft Office (ExcelOutlook)Power Point
Software • Cybersecurity
As a Senior Support Engineer, you will provide technical support for Akeyless's SaaS platform, troubleshoot issues, and assist customers with configuration and best practices, ensuring operational stability and satisfaction.
Top Skills:
AWSAzureDockerGCPIamKubernetesLinuxShell ScriptingSslTerraformTls
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
Big Data • Cybersecurity
Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.
Top Skills:
KubernetesLinuxNtaRhelRocky LinuxSIEMUbuntu
Software
The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.
Top Skills:
Aws EmrBashGcp DataprocHadoopImpalaKubernetesLinuxMySQLNifiPostgresPowershellPythonScalaSpark
Computer Vision • Software
Provide Tier 3 technical support for a cloud-based case management system, resolving complex issues while collaborating with engineering teams to improve system performance.
Top Skills:
Aurora PostgresqlAWSCi/CdCloudwatchJavaReactSplunk
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