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Top Support Engineer Jobs in Chicago, IL

Reposted 8 Days AgoSaved
Remote
Chicago, IL
72K-83K Annually
Mid level
72K-83K Annually
Mid level
Retail • Analytics
The Deployment Engineer will manage the full deployment lifecycle for retail locations, coordinate installations, troubleshoot issues, and develop automation tools to enhance deployment efficiency.
Top Skills: Ai ToolsBashConfluenceJIRALinuxOpsgeniePythonTcp/IpVpnWi-Fi
Reposted 8 Days AgoSaved
Remote
Chicago, IL
60K-75K Annually
Junior
60K-75K Annually
Junior
Internet of Things • Security
Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.
Top Skills: AndroidCall Center/Phone SystemsCloud ComputingDnsHTTPiOSIpmacOSSaaSTicketing SystemsWindows
Reposted 18 Days AgoSaved
In-Office
Chicago, IL
94K-142K Annually
Senior level
94K-142K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Senior Premium Support Engineer provides IT support to Senior Global Leaders, manages technology initiatives, ensures service delivery, and interfaces with multiple teams and vendors.
Top Skills: Ai TechnologiesAndroidAudio VisualiOSmacOSMicrosoft 365Ms TeamsVideoconferencing SolutionsWindowsZoom
19 Days AgoSaved
In-Office
Chicago, IL
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Fintech • Quantitative Trading
As an Enterprise Technology Support Engineer, you will provide IT support, manage user lifecycles, implement proactive environment management, and enhance user experience through various technologies.
Top Skills: Active DirectoryConfluenceIntuneJIRASccmSlackVMwareWindows OsZoom
9 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Software
The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.
Top Skills: Cloudflare LogsCurlDatadogGcp Cloud LoggingGoGrafanaJavaPostmanPythonRestful ApisSQLTypescript
Reposted 9 Days AgoSaved
In-Office or Remote
Chicago, IL
127K-228K Annually
Senior level
127K-228K Annually
Senior level
Cloud • Security • Software • Cybersecurity
As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.
Top Skills: Browser Developer ToolsDockerFiddlerKubernetesPythonVirtualizationWireshark
Reposted 9 Days AgoSaved
Remote
Chicago, IL
111K-139K Annually
Senior level
111K-139K Annually
Senior level
Information Technology
The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.
Top Skills: AirflowAngularApache CamelApache FuseAzureBambooBootstrapCSSEsbExtjsHTMLJ2EeJavaJavaScriptJdbcJenkinsJspKafkaMavenOauth2OpenidOracleReactRestSAMLSoapSpringSpring BootSpring MvcStrutsWebservices
10 Days AgoSaved
Remote
Chicago, IL
75K-85K Annually
Entry level
75K-85K Annually
Entry level
Artificial Intelligence • Marketing Tech • Mobile • Software
The Support Engineer will assist customers with technical needs, engaging with Customer Success and Engineering teams to resolve issues, translate feedback, and handle technical requests effectively.
Top Skills: CSSHTMLJavaScriptLiquidRest ApisSQLTypescriptWebhooks
Reposted 11 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQL
Reposted 11 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills: GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Reposted 11 Days AgoSaved
Remote or Hybrid
Chicago, IL
80K-100K Annually
Junior
80K-100K Annually
Junior
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.
Top Skills: AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
Reposted 11 Days AgoSaved
Remote or Hybrid
Chicago, IL
100K-140K Annually
Junior
100K-140K Annually
Junior
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.
Top Skills: AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
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12 Days AgoSaved
Remote
Chicago, IL
81K-90K Annually
Junior
81K-90K Annually
Junior
Financial Services
The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.
Top Skills: Google WorkspaceGrafanaJIRANew RelicServicenowSplunkSQL
Reposted 12 Days AgoSaved
In-Office or Remote
Chicago, IL
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Cloud • HR Tech • Information Technology
The ETL & Informatica Application Support Analyst monitors and troubleshoots data workflows, supports incident resolutions, and optimizes ETL processes in a production environment.
Top Skills: AutosysControlmETLInformaticaSQL Server
18 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills: Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
Reposted 12 Days AgoSaved
Remote
Chicago, IL
110K-160K Annually
Mid level
110K-160K Annually
Mid level
Big Data • Cybersecurity
Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.
Top Skills: KubernetesLinuxNtaRhelRocky LinuxSIEMUbuntu
Reposted 12 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Software
The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.
Top Skills: Aws EmrBashGcp DataprocHadoopImpalaKubernetesLinuxMySQLNifiPostgresPowershellPythonScalaSpark
Reposted 13 Days AgoSaved
Remote
Chicago, IL
96K-125K Annually
Senior level
96K-125K Annually
Senior level
Information Technology
The role involves leading the design, development, and implementation of solutions within Microsoft Dynamics 365, managing projects, mentoring developers, and resolving technical issues.
Top Skills: AzureC#JavaScriptMicrosoft Dynamics 365
14 Days AgoSaved
Remote
Chicago, IL
95K-105K Annually
Mid level
95K-105K Annually
Mid level
Internet of Things • Cybersecurity
The Product Support Engineer is responsible for investigating customer issues, maintaining relationships, resolving complex problems, and ensuring customer satisfaction in a SaaS environment.
Top Skills: DatabasesDhcpDnsHTTPLinuxNetworkingSaaSTcp/IpVirtualizationWireshark
Reposted 23 Days AgoSaved
In-Office or Remote
Chicago, IL
78K-175K Annually
Mid level
78K-175K Annually
Mid level
Legal Tech
The Application Support Engineer provides day-to-day technical support for financial and administrative systems, troubleshooting, and issue resolution for users, while working on enhancements and collaborating with IT for application deployment.
Top Skills: AzureElite 3EIntapp ProductsMs Sql ServerPowerautomatePower BI
Reposted 14 Days AgoSaved
Remote
Chicago, IL
105K-125K Annually
Entry level
105K-125K Annually
Entry level
Fintech • Payments • Software • Financial Services
The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.
Top Skills: APIsJSONMetabasePostmanRetoolSQL
Reposted 14 Days AgoSaved
Remote
Chicago, IL
85K-85K Annually
Mid level
85K-85K Annually
Mid level
Information Technology • Software
The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.
Top Skills: BashBitbucketGitGitlabGoKubernetesSQLUnix/Linux
Reposted 24 Days AgoSaved
In-Office
Chicago, IL
200K-225K Annually
Senior level
200K-225K Annually
Senior level
Financial Services
The Senior Trade Support Engineer will troubleshoot live trading system issues, manage incidents, automate processes, and collaborate with traders and developers to ensure system stability and efficiency.
Top Skills: BashLinuxPythonSnowflakeSQL
Reposted 15 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Database
Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQL
Reposted 15 Days AgoSaved
Remote
Chicago, IL
115K-135K Annually
Mid level
115K-135K Annually
Mid level
Fintech • Financial Services
The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.
Top Skills: BashGoogle WorkspaceKandjiN8NNotionOktaPythonSlack
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