Top Support Engineer Jobs in Chicago, IL

The Application Support Engineer II will provide support expertise, solve internal application issues, and assist users and engineering teams by maintaining documentation and improving support processes.

As an Electronic Trading Support Engineer, you'll manage trading operations, respond to market issues, and ensure platform integrity, requiring technical and communication skills.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.

As an Operations Support Engineer, you'll provide Tier 2 technical support, perform root cause analysis, automate processes using PowerShell, and mentor staff, ensuring operational resilience and enhancing user experience.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

Provide technical guidance and support for application projects, manage installations and configurations, ensure adherence to security standards, and collaborate with teams to resolve incidents. Lead application testing and documentation efforts, while advocating for change and mentoring other engineers.

The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.

Assist with the design, assembly, provisioning, and maintenance of telecommunications platforms in a lab environment, under supervision.

As a Lab Support Engineer, assist in design, assembly, maintenance of telecommunications platforms, and support various operating systems under supervision.

The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.

The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.

The Application Support Engineer ensures system uptime, provides L1/L2 support, manages incidents, and collaborates with teams for system enhancements in a fintech environment.

Support Reddit's IT operations including troubleshooting hardware and software, leading support teams, mentoring junior members, and managing cross-functional relationships.

The Customer Service Engineer will manage the KINEXON OS, debug issues, communicate with stakeholders, and improve operational efficiency.

As a Support Engineer, you'll troubleshoot technical issues, manage support tickets, collaborate with teams, and maintain documentation. Emphasis on customer empathy is crucial.

The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.

As a Support Engineer, you will troubleshoot complex customer issues involving SQL queries, data pipelines, and integrations. Collaborate with engineering to resolve bugs, optimize performance in data sources, and develop tools to enhance customer response times. You'll also document insights and partner with teams to translate customer needs into actionable improvements.

As a Support Engineer, you'll troubleshoot integration issues, act as a technical point of contact, and build documentation for scalable support processes.

As a Solutions Support Engineer, support customers with technical issues, troubleshooting, implementing solutions, and collaborating with teams. Responsible for on-call support and incident management.

The Senior Trade Support Engineer will troubleshoot live trading system issues, manage incidents, automate processes, and collaborate with traders and developers to ensure system stability and efficiency.