Top Support Engineer Jobs in Chicago, IL

As an Application Support Engineer, you will deploy, monitor, and troubleshoot a cloud-based software platform for financial services firms. Responsibilities include communicating customer issues, providing technical support, troubleshooting errors, monitoring systems, and creating technical documentation. Qualifications require a degree in Computer Science or related field, 1+ year of experience in technical support, knowledge of programming languages, database structures, and command line tools, and strong communication skills.

As a Trade Support Engineer, you will support and maintain trading systems on Linux servers, troubleshoot issues, collaborate with trading teams and external partners, and enhance automation and monitoring processes to ensure optimal performance of trading technologies.

The End User Support Engineer provides essential support for Maven’s employees, managing desktop environments, configuring technology setups, and responding to IT requests. The role emphasizes first-line support for Windows and Linux systems, maintenance of AV technology, and collaboration with core infrastructure teams to enhance user productivity.

As a Technical Support Engineer, you will analyze and resolve software issues, collaborate with internal teams, and assist customers in understanding the iManage products. This role involves developing technical knowledge surrounding iManage systems and proactively working with clients to enhance their experience.

The Senior Product Support Engineer at Boomi will troubleshoot and resolve integration issues using various technologies, provide technical support to customers, document processes, and collaborate with engineering teams. They will ensure customer satisfaction by delivering prompt resolutions and conducting training sessions for new software releases.

As a Technology Support Engineer, you'll ensure operational stability and performance of production applications, troubleshoot issues, maintain systems, and establish Site Reliability Engineering practices for payments technology. You will also collaborate with partner teams to manage service levels and resolve escalated issues proactively.

The Technical Support Engineer at Intercom will assist customers with integrating products, diagnosing issues, and enhancing their experience with the company's AI customer service platform. This role involves direct communication with customers, owning issues until resolution, debugging technical problems, and collaborating with product teams to improve service efficiency and effectiveness.