Top Support Engineer Jobs in Chicago, IL

The Production Support Engineer minimizes downtime and optimizes production uptime, manages incident responses, troubleshoots issues, and drives continuous improvements in support tools and workflows.

The Technical Support Engineer assists merchants by providing knowledge on Adyen's platform and APIs, ensuring their successful integration and operational excellence.

The AV/IT Support Engineer role involves supporting conferencing technologies, managing Microsoft Teams and Cisco systems, and providing assistance for executive leadership.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Application Support Engineer II will provide application expertise, solve support requests, maintain documentation, and improve the support process, while engaging with employees and engineering teams to resolve issues.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

The Sr. Data Platform Support Engineer manages enterprise data platform applications, ensuring stability, performance, and integration, while driving automation and optimizing processes.

The role involves supporting and enhancing commercial banking applications, investigating production issues, coordinating with teams, and ensuring system stability and compliance.

Provide second-level production support for RPA bots ensuring operational stability and performance by managing incidents, performing root cause analysis, and collaborating with teams.

The Support Engineer will provide end user support for Windows and Mac, including mobile devices, while delivering high-quality IT service to executives.

Provide technical support in Windows and Mac environments, ensuring excellent customer service, particularly to C-level executives. Experience in offshore team collaboration is preferred.

The Technical Support Engineer analyzes and resolves software and configuration issues, collaborates with customers and internal teams, and develops technical documentation for the iManage product suite.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

Responsible for stability and compliance of ECM systems, including troubleshooting, incident management, system implementation, and relationship management with clients and partners.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The Senior Production Support Engineer will provide support for the SAS Viya AML platform, manage database systems, troubleshoot application issues, and ensure service continuity. Responsibilities include collaboration with stakeholders and staying updated on regulatory changes.

Lead the development of AI-driven software solutions to improve customer experience by addressing issues, monitoring performance, automating resolutions, and mentoring team members in a full stack development environment.

The Software Engineer II will develop scalable user experiences, API services, and collaborate with the Agile team throughout the product lifecycle.

Lead the implementation and support of ShinyDocs Analytics in Azure, ensuring compliance, performance monitoring, and stakeholder engagement.

Provide expert remote support for SAP applications, troubleshoot complex customer issues, offer training, and manage key accounts as a technical advisor.