Processes brokerage account applications and maintenance requests, verifies identity and documentation, supports KYC/AML due diligence, performs basic suitability reviews, and escalates discrepancies or suspicious activity. Provides customer support through chat, email, and phone while accurately documenting interactions in Salesforce. The role develops foundational knowledge of brokerage operations and regulatory requirements, with a progression path toward account approval responsibilities and Account Specialist II.

The Internal Audit Manager will plan and lead risk-based audit engagements across trading, brokerage, technology, finance, compliance, and customer-facing functions. Responsibilities include fieldwork, control testing, data analysis, evidence review, report writing, remediation tracking, risk assessment, audit planning, and governance reporting. The role partners with senior management, the Audit Committee, Risk, Compliance, external auditors, and international Internal Audit teams.