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The Customer Experience Associate is responsible for handling customer issues, training customers on platform use, and documenting incidents. They will work via chat, phone, and email to provide support and aim for customer satisfaction. Responsibilities include ticket handling, building trust with customers, de-escalating situations, and providing feedback for product improvements.
As the Tempo Strategic Planner at Home Chef, optimize Ready-To-Heat production processes, develop tools for efficient planning, ensure plan adherence, review data for errors, and assess menu changes impact. Requires 25% travel.
The Office Administrator is responsible for managing expense reports, booking and managing travel for employees, and office management assistance. They need to be self-motivated, professional, and capable of prioritizing tasks in a fast-paced environment. This role contributes to the efficiency of the business by providing personalized and timely support to the office.