Jobs at CHILI publish
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Sales
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Inside Sales Representative

CHILI publish
Chicago
1 month ago
+25
As an Inside Sales your job is to actively hunt for new opportunities and reach out to new leads through sales driven outbound campaigns. Knowing which leads could become spicy customers is a gift and you want to learn to practice this art to perfection before you grow to become a sales leader.    

Senior Sales

CHILI publish
Chicago
1 month ago
+25
Your sales skills lead you through our sales cycle from beginning till end. Supported by our junior sales and pre-sales team you convince new clients on the added value of our software. You work together with partners and vendors to assure a smooth integration and clear the path towards closing that new deal. We are looking for someone hungry for a next challenge and ready to tackle our growing American market. But what will you be doing here exactly?

Customer Success Manager

CHILI publish
Chicago
1 month ago
+25
Welcome and onboard newly assigned customers, ensure proper technical training and primary instructions are delivered for stellar on-boarding. Analyse their needs, understand their use case of Chili publish and manage their expectations. Serve as a first point of escalation for customer concerns relating to technical issues and coordinate, manage, and drive escalations with RnD team. Communicate new features development, improvements and updates on the software into a comprehensive customer language. Establish trustworthy and close connection with your customers and partners through multiple pro-active communication to stay on top of their needs . When the renewal date of a contract approaches, you know what it takes to retain the customer and even what type of upselling could improve his user experience. Ensure timely response and resolution to technical and product outstanding items. Participate in customer-requested meetings and quarterly business reviews (onsite and remotely).

Pre-Sales Engineer

CHILI publish
Chicago
1 month ago
+25
You’re good at hearing people out. So, when a prospect is interested, you know how to get the right files and convince your contact to involve his director or manager. When you’re good to go, you set up the demo in our solution. Our senior sales representative and Belgian team will assist you and other pre-sales engineers will be nearby to consult with. In short, remote online demonstrations (1-1 or group webinar) to potential customers do not scare you.

Customer Success Engineer

CHILI publish
Chicago
1 month ago
+25
Product knowledge: get to know our product inside out. We provide trainings to get you started, and next to that you’ll learn on the job. Support: answer client’s questions and issues. It’s your job to understand the issues of the customer and guide them towards the right solutions. You will be part of our 24/7 team. Integration: provide trainings of the product on-site and online as well as providing server installation support. Best Practices: advise clients on how to best use and integrate CHILI publisher. Stakeholder Management: work closely with the R&D team, customer success managers and the marketing and pre-sales teams.