Top Business Systems Analyst Jobs in Chicago, IL

The Senior Business Systems Analyst - Marketing Technology bridges business processes with technical execution, translating business requirements into functional specifications while collaborating with product management and engineering teams.

Lead analysis of business processes, gather and document requirements, design and implement system solutions, support deployments, and create reports/dashboards. Collaborate with stakeholders and IT to improve systems, provide user training, and perform post-implementation reviews to enhance performance and efficiency.

Administer and optimize Salesforce, Gainsight, and Pendo for Brands and Retailers services. Maintain integrations and data consistency, configure AI capabilities, troubleshoot platform and data issues, build scalable automations, and support Services teams to improve adoption and operational efficiency.

Lead design and delivery of AI-powered legal solutions: build and deploy AI agents and agentic workflows, own and optimize legal SaaS ecosystem, develop integrations and automations (Workato/iPaaS), translate attorney needs into technical solutions, drive AI adoption and enablement, shape roadmap, and measure technology impact for legal leadership.

The Senior Business Systems Analyst, Finance is responsible for managing the NetSuite platform for accounting and finance teams, enhancing its functionality, and participating in various integration projects while adhering to GAAP and SOX compliance.

Lead business analysis for billing and accounts receivable systems, gather and document requirements, design solutions, coordinate cross-functional teams, support UAT and hypercare, and deliver enhancements across the SDLC using Agile practices.

Lead HCM and payroll implementations for public sector clients: gather requirements, design process improvements, write user stories, support testing/reconciliation, facilitate workshops, produce documentation and presentations, and assist project delivery and business development efforts.

The role involves coordinating systems analysis and design projects, leading Agile workboards, and acting as a liaison between business units and technical teams to improve data systems through automation.