Trustwave opens 24-hour international cyberthreat response center in Chicago

by Alton Zenon III
September 12, 2018
Trustwave security specialists working at their desks
image via tom harris

Trustwave, a provider of digital security protection and consulting services, announced the opening of its SpiderLabs Fusion Center in Chicago on Wednesday. The advanced cybersecurity command will serve a variety of functions, the most pressing of which is to monitor, detect and eliminate cyberthreats within the networks of its customer organizations.

The new 6,000 square foot facility will function as the headquarters for the company’s 10 international “advanced security operation centers.” Employees at the Fusion Center will take immediate steps to directly respond to trouble discovered by the company’s secondary locations, acting as a digital response team for its worldwide operations.

The center will have space for 35 security professionals and will be in operating capacity around the clock.


“Teams in the Fusion Center can launch deep forensic investigations using digital forensic incident response in minutes, not days, annihilating threats before extensive damage occurs,” said Chris Schueler, senior vice president of managed security services at Trustwave. “This is a true game changer because, typically, to launch an investigation would require flying teams to the location.”

The center will have space for 35 security professionals and will be in operating capacity around the clock, 365 days a year. Attacks monitored through the new center can be traced down to individual endpoints, like a particular cell phone. 


Shot of Trustwave screens in Fusion Command Center
image via trustwave


“Those in the center are truly some of the world’s top ethical hackers and computer specialists, with many coming from agencies such as the FBI or lead roles with Fortune 100 companies,” said Schueler. “We also look for bright up-and-coming talent.”

The center will also feature an auditorium which will be used for everything from training entry-level IT staff, to running accredited training programs and hosting public speaking events on industry topics.

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