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Oversee a team of supervisors and Returns Specialists to improve and maintain returns processes, ensure SLAs are met, and collaborate with internal teams to streamline workflows and processes.
Cisco Meraki is seeking a hard-working and collaborative Returns Specialist to join our Operations team in our Chicago office. Responsibilities include processing return transactions, authorizing return requests, communicating with customers and partners, and coordinating with internal teams for customer experience.
Lead by example as a Principal Engineer at Cisco Meraki, focusing on secure software development, authentication, and authorization mechanisms. Collaborate with engineering teams to drive transformational changes impacting security, while mentoring and developing engineers. Design and implement critical systems, work on product vision and compliance, and address security challenges.