Syndigo Careers in Chicago
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Account Executive

Syndigo
Chicago
3 hours ago
+27
The Account Executive will be responsible for managing the relationship, client strategy, growth strategy, engagement plan, and overall value delivered to a set of named accounts.  The Account Executive is the client facing individual who will be responsible for creating the client strategy to determine how to best align Syndigo's solution to help clients achieve their larger strategic initiatives.  The Account Executive will work directly with the primary contact and executive sponsor at each organization to create an account plan focused on value demonstration and delivery to each client's needs.  The role is focused on institution-wide engagement to ensure client renewals and growth by embedding into our client's business process.  The Account Executive will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.

Program Manager

Syndigo
Chicago
13 hours ago
+27
Implementation: Manages the complete project life cycle, including discovery, analysis, estimation, development, quality control, delivery, and maintenance phases in conjunction with the product & technical implementation teams. Requirements Definition: Leads requirements gathering sessions with the client’s business and IT users to clearly define and document the business need, working with the client to determine which needs are met by the core application and which needs would fall under a services agreement. Solution Design: Create the detailed specifications and high-level solution design which defines how the business requirements will be met, documenting current and future process flows as well as use cases in partnership with data engineering and development teams. Scope: Manages program scope according to program requirements and client constraints. Time: Develops and maintains program plans, including analysis, planning, tracking, reporting, and evaluating program milestones and deliverables.

Project Manager

Syndigo
Chicago
13 hours ago
+27
Rigorously manages scope and priorities to ensure commitments are achieved within agreed upon time, cost, and quality parameters. Lead cross-functional sprint teams to complete projects on time and on budget – including coordinating new product, business development, engineering, and business initiatives. Understand holistic view of project tasks – including development, data management, testing, launch planning, internal/external deadlines, internal/external dependencies, and stakeholders. Communicate realistic delivery timelines. Identify and communicate project risks and mitigation plans. Attend and lead daily sync ups to understand completed, current, and upcoming tasks for each work stream, as well as cross team dependencies, including but not limited to resource allocation. Coordinate cross-functional project meetings to compile tasks, status updates, and risks. Track project tasks, owners, deliverables, and dates. Document current processes identify improvements and implement.

Software Engineer - Data Automation

Syndigo
Chicago
13 hours ago
+27
Partner with Data Management and Product teams to automate common data processes. Provide technical expertise for diagnosing data issues, recognizing common patterns and tracing issues to root cause. Write scripts to create ad hoc extracts of content, and ad hoc reports. Perform data imports, and batch content updates. Estimate, track, and communicate status of assigned items to a diverse group of stakeholders.

Business Development Executive

Syndigo
Chicago
13 hours ago
+27
This role requires a background in business development, ideally selling technical solutions, SaaS solutions, and subscription-based solutions.  Strong communications skills, excellent problem-solving skills, the ability to start, develop, and nurture relationships, and technical acumen are important to the success of this role. 

Senior Analytics Report Author and Analyst

Syndigo
Chicago
6 days ago
+27
The Sr. Analytics Report Author & Analyst is responsible for implementing internal and external reporting solutions at Syndigo.  Working with a diverse pool of stakeholders in product management and operations, the Sr. Report Author & Analyst will connect to data sources, transform and enrich content, and produce the dashboards, reports, and tiles to guide business decisions.  This role is highly outcome oriented, requiring ability to align to business objectives and adapt in a rapidly evolving environment.  The ideal candidate loves to dive into data, surface insights, and produce innovative analytics!

Senior Data Integration Engineer

Syndigo
Chicago
6 days ago
+27
The Sr. Data Integration Engineer is responsible for architecting and implementing data ingestion, validation, and transformation pipelines at Syndigo.  In collaboration with the Product, Development, and Enterprise Data teams, the Sr. Data Integration Engineer will design and maintain batch and streaming integrations across a variety of data domains and platforms.  The ideal candidate is experienced in big data, cloud architecture, and is excited to advance innovative analytics solutions! The Sr. Data Integration Engineer should be able to effectively communicate ideas and concepts to peers and have experience leading projects that support the business objectives and goals.

Data Integration Engineer

Syndigo
Chicago
6 days ago
+27
The Data Integration Engineer is responsible for implementing data ingestion, validation, and transformation pipelines at Syndigo.  In collaboration with the Product, Development, and Enterprise Data teams, the Data Integration Engineer will design and maintain batch and streaming integrations across a variety of data domains and platforms.  The ideal candidate is experienced in big data, cloud architecture, and is excited to advance innovative analytics solutions!

Technical Operations Specialist

Syndigo
Chicago
6 days ago
+27
Triage, prioritize, troubleshoot and provide resolution to production issues. Deliver and describe technical solutions to non-technical parties. Create customized integration using a combination of CSS, HTML, JavaScript, and other tools. Build visual design mock-ups to seamlessly blend manufacturer’s content into retailer’s site(s). Reproduce, document and escalate product defects to the Software Dev team. Effectively communicate customer feedback and feature requests to the Product Team and Management. Identify commonly asked questions and generate knowledge base articles, FAQs, and videos based on this content. Manage relationships and dependencies across multiple platforms.

Product Owner

Syndigo
Chicago
1 week ago
+27
The Product Owner will be responsible for the end-to-end process related to his or her features, including: developing functional and non-functional business requirements, collaborate with engineering to build features according to business needs, train internal and external stakeholders on new product functionality, and function as the product/technical lead during sales cycles. This role will require someone who understands technology and business, a high degree of organization and attention to detail, and the ability to professionally interact with a diverse blend of personalities to reach resolution and maintain strong relationships.

Enterprise Account Partner

Syndigo
Chicago
1 week ago
+27
Enterprise account partners leverage problem-solving skills and technical interest to help support our largest enterprise clients in their critical initiatives. The role requires becoming an expert in our application and working closely with our clients to help ensure Syndigo is helping our clients drive their organizations' strategic initiatives. By conducting consistent and meaningful conversations to enhance client engagement, account partners engage applicable teams within our client base. Account partners work directly with an assigned account executive to ensure retention of clients through strategic utilization of our solution.