Top Business Analyst Jobs in Chicago, IL

Lead presales and delivery as a Salesforce-focused solution architect, shaping architecture and program vision, conducting discovery, documenting business processes, writing user stories and system designs, guiding public sector digital transformations, and serving as a trusted advisor to ensure extendable, mission-aligned solutions.

Analyze Finance data, recommend process improvements, and build workflow solutions using SQL, Power BI, Power Automate, RPA, and Excel. Translate findings into actionable insights and present strategic recommendations to senior leadership. Maintain finance processes, tools, and automation solutions while supporting operational efficiency and accuracy.

Leads ServiceNow implementation projects by gathering requirements, translating business needs into technical designs, and collaborating with development teams. The role supports process analysis, stakeholder engagement, configuration and enhancement efforts, testing, training, documentation, and technical assessments. Candidates need at least three years of ServiceNow or similar implementation experience, an active Secret clearance, SDLC and Agile knowledge, and familiarity with key ServiceNow modules.

Analyzes federal financial operations, business processes, workflows, data, and reporting needs. Partners with government stakeholders to recommend process, technology, and data solutions; facilitates workshops; documents requirements and SDLC deliverables; develops test plans and manages testing. Supports implementation and adoption of financial planning and business intelligence applications while translating complex findings into actionable insights for technical and non-technical audiences.

Analyzes federal financial and operational data, documents business processes and requirements, facilitates stakeholder workshops, recommends process and technology improvements, and supports financial planning solutions. The role develops documentation, test plans, business use cases, and training materials while collaborating with designers, developers, budget specialists, and government stakeholders. It also guides adoption of analytics and reporting solutions, reconciles data, resolves exceptions, and supports application testing and enterprise implementations.

Serves as the senior functional subject matter expert for Microsoft Dynamics 365 Finance & Operations, specializing in Project Management & Accounting. Leads requirements gathering, process analysis, solution design, configuration, integrations, testing, UAT, production support, upgrades, documentation, and continuous improvement. Partners with Finance, Project Accounting, Operations, developers, data teams, and external providers to optimize project accounting and related financial processes. Provides escalation support, stakeholder guidance, and mentorship to other business analysts.

Supports and enhances Infor SyteLine ERP across manufacturing, warehousing, supply chain, quality, and finance. Responsibilities include troubleshooting, root cause analysis, ERP configuration, reporting, APS/MRP planning, security administration, barcode and document systems support, EDI integrations, site rollouts, upgrades, testing, documentation, and user training. The role translates business requirements into technical designs and supports the full implementation lifecycle.

Supports the Product team by learning Cboe’s financial market products, documenting technical offerings, researching competitors and regulations, identifying product improvements, and studying product lifecycle processes. The intern creates user manuals, FAQs, API documentation, marketing and training materials, and collaborates with engineering, product, market operations, and clearing operations teams. The role is fully office-based five days per week and includes conference attendance and brand representation.

Plan, configure, implement, and support SAP SD/CS within S/4HANA. Manage Order-to-Cash processes, integrate with FI/MM, gather and document requirements, execute testing and UAT, provide L2/L3 support, deliver post-go-live improvements, and train end users while maintaining technical documentation.

Develop Power BI and Power Platform solutions in secure government environments. Gather requirements, analyze data, model business processes, create visualizations, manage documentation, and support system design and deployment. Develop and execute test plans, troubleshoot technical issues, coordinate stakeholders, and provide end-user support and training. The role also supports deployment documentation, system integration, quality assurance, and enterprise platform initiatives.

Support delivery of securities-based lending system development by negotiating client requirements, working with product development, designing prototypes, documenting business/technical requirements, configuring platforms, producing supporting documents, and providing QA and troubleshooting.

Work with clients and technology teams to gather and translate business requirements into technical user stories and solutions, propose process improvements, and communicate effectively with stakeholders. Assist in analytical solution delivery and may write/execute SQL queries.

Supports enterprise financial applications across billing, collections, accounts receivable, and revenue recognition. Translates business needs into system requirements, configures workflows and integrations, validates data, coordinates testing and releases, troubleshoots production issues, and maintains process documentation. The role also supports reporting, reconciliations, financial close activities, and continuous improvements across order-to-cash and record-to-report processes.

Supports the IHS EHR modernization PMO through knowledge management, SharePoint administration, process documentation, ticket tracking, lessons learned coordination, and continuous improvement. The role manages SharePoint content governance, permissions, metadata, workflows, and program assets; supports GovSlack administration; coordinates issue resolution and cross-functional communication; and prepares briefings and documentation. This is a fully remote position requiring up to 25% travel and eligibility for a Public Trust Level 5 clearance.

Business Analyst supporting AI-driven digital transformation programs. Responsibilities include gathering and documenting requirements, mapping workflows, analyzing process improvements, aligning solutions with compliance and risk standards, supporting UAT and release readiness, and tracking adoption and performance metrics through dashboards. The role partners with product, engineering, QA, legal, security, and operations teams across digital, AI, SaaS, and workflow automation initiatives.

Analyze logistics data to evaluate shipping performance, rates, surcharges, and service standards. Develop data models, forecasts, visualizations, executive summaries, and presentations that support strategic decisions and improve logistics operations. Collaborate cross-functionally to deliver actionable business insights using predictive analytics and AI-enabled tools.

Supports public sector technology implementations by eliciting and analyzing business requirements, documenting workflows, user stories, business rules, and process maps, and identifying process improvements. Acts as a liaison between stakeholders and development teams throughout analysis, design, testing, configuration, and maintenance. Leads implementation activities, supports quality assurance, maintains project documentation and status reporting, provides client support, and contributes to project planning in an Agile environment.

Analyzes federal financial and operational data, documents business processes and requirements, facilitates stakeholder workshops, recommends process and technology improvements, and supports financial planning solutions. The role develops documentation, test plans, business use cases, and training materials while collaborating with designers, developers, budget experts, and government clients. It also guides solution adoption, reporting improvements, reconciliation, exception resolution, and data-driven decision-making within a consulting environment.

Supports ambulatory registration operations across MMA locations by monitoring front-office performance, analyzing registration issues, reducing denials, increasing upfront collections, and improving patient experience. Develops and delivers training, performs complex data analysis, solves system-level problems, and collaborates with leadership, finance, IT application analysts, revenue cycle teams, payers, and vendors to improve operational efficiency.

Supports risk and control consultations, identifies operational and strategic risks, monitors key risk indicators, and helps implement mitigating controls. Assists with audit requests, control testing, corrective action plans, governance enhancements, issue escalation, and regulatory compliance monitoring. The role requires a bachelor’s degree or equivalent experience and typically three or more years of experience; merchant acquiring, ATM, or card network experience is preferred.

Analyzes commercial, healthcare, and patient data to generate actionable insights, dashboards, visualizations, and recommendations. Supports patient journey analytics, segmentation, campaign measurement, field effectiveness, process improvement, and cross-functional initiatives across sales, marketing, market access, patient services, and clinical and commercial operations. Automates recurring analyses, expands self-service reporting, and applies AI and emerging technologies to improve business effectiveness.

Develops executive operational KPI reports and dashboards, supports performance analytics and projects across business segments, leads report discussions, analyzes trends, recommends process efficiencies, and provides feedback to technology teams to improve reporting products. The role also supports executive reviews, special projects, project estimation, and the hiring or training of analysts.

Senior Business Systems Analyst to define requirements for agent-facing servicing applications, design integrations/APIs with core banking systems, translate needs into user stories and acceptance criteria, improve agent workflows and productivity, and identify AI/ML opportunities for fraud detection, automation, and operational analytics. Supports testing, validation, and releases.

Acts as a liaison between business stakeholders and IT to elicit, analyze, document, prioritize, and validate requirements for enterprise Salesforce projects. Designs current and future-state processes, performs gap analyses, supports Salesforce configuration, and coordinates solution delivery, testing, adoption, and reporting. Partners with teams to identify AI use cases using Einstein and Agentforce, promotes governance and data quality, develops Tableau and CRM Analytics dashboards, tracks project risks, and communicates progress to stakeholders.

Serve as the primary analyst for eClinicalWorks EHR and practice management systems. Gather requirements, optimize clinical and revenue cycle workflows, configure modules and reports, troubleshoot issues, document specifications, support upgrades, conduct testing, train users, and coordinate implementations. The role partners with clinical, billing, administrative, and IT teams while ensuring HIPAA compliance and supporting healthcare reporting, interoperability, and operational improvements.