Top Entry Level IT Jobs in Chicago, IL

Provides remote and in-person technical support for internal users, including account provisioning, access management, software deployment, endpoint configuration, VDI support, printing, hardware, applications, and peripherals. Troubleshoots incidents, remediates endpoint security vulnerabilities, escalates complex issues, identifies recurring problems, and maintains documentation and runbooks. The role also supports process improvement, automation, and reliable long-term solutions across the computing environment.

Provides first-level IT support for hardware, software, network, operating system, and peripheral issues. Troubleshoots and documents incidents, escalates complex problems, supports system updates and patching, maintains hardware inventory, assists with procurement and vendor repairs, and follows security, compliance, and audit procedures. Also helps develop technology solutions that improve branch operational efficiency.

Provides on-site first-level technical support to internal users through phone, email, and in-person assistance. Configures and maintains workstations, mobile devices, laptops, phones, printers, software, and user network access. Troubleshoots hardware, software, network, and internet issues; manages IT inventory; escalates complex problems; coordinates equipment service; and follows up to confirm resolution. Requires strong communication, customer service, teamwork, Microsoft 365 knowledge, and basic networking skills.

Supports enterprise IT operations by preparing devices for deployment, administering Active Directory, troubleshooting endpoint issues, assisting with IT asset management, and supporting outages, preventive maintenance, project deliverables, and compliance requirements.

Manage day-to-day IT for a remote-first startup, including onboarding and offboarding, device and account administration, employee troubleshooting, IT documentation, vendor coordination, endpoint security, DNS, MDM, patching, and compliance support. The role also contributes to IT projects such as MDM migration, tooling rollouts, vendor evaluation, and security improvements. This is a part-time engagement of approximately 8–10 hours weekly with occasional onsite support preferred in the San Francisco Bay Area.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Perform secure data wiping on hard drives using industry tools, verify and document erasure, troubleshoot basic storage hardware issues, inventory processed drives, and dispose or repurpose drives per policy. Follow strict security protocols and maintain accurate documentation.

Perform secure data erasure on hard drives using industry tools (DBAN, Blancco, diskpart), verify and document erasure, troubleshoot basic storage hardware issues, maintain inventory and serial number tracking, properly dispose or repurpose wiped drives per policy, and follow strict data security protocols.

Perform secure data wiping of storage drives using tools like DBAN, Blancco, and diskpart; verify and document erasure; troubleshoot basic storage hardware issues; track inventory and serial numbers; dispose or repurpose drives per policy; follow strict security protocols.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.