Top Entry Level IT Jobs in Chicago, IL

Provide end-user support via Jira Service Management, assist with systems administration (network, server, cloud), support device provisioning and lifecycle, create training and documentation in Confluence, and develop basic scripting for automation under senior staff guidance.

First-line IT contact handling service desk requests and dispatcher duties: log, triage, assign, and follow up on tickets. Provide basic hardware, software, network, and account troubleshooting across a Windows Server domain and nationwide remote sites. Maintain documentation, asset inventory, SLAs, and provide end-user training; assist with printers, cameras, A/V, conference rooms, and remote support.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Administer and support IT operations automation for ClaimsXM. Maintain and troubleshoot automation workflows and related infrastructure, collaborate with stakeholders, and ensure systems operate within required US-based work and citizenship constraints.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.