Top Remote Customer Success Jobs in Chicago, IL
The IRA Specialist at Inspira Financial is responsible for providing service and support to clients, managing investments, answering inquiries, and resolving client requests. They serve as the primary point of contact for individual clients, introducing brokers, Futures Commission Merchants, and investment sponsors. The role involves onboarding new clients and ensuring compliance with IRS rules and regulations.
The FLEX Regional Software Specialist at Motorola Solutions is responsible for providing onsite technical support and customer service for various customers in Arizona. The role involves building relationships with customers, collaborating with technical support teams, and ensuring customer satisfaction with software support. This position requires travel within the state of Arizona and compliance with high-security standards governed by the US Department of Justice.
The Customer Advocacy Manager at Cloudflare is responsible for building, managing, and growing customer marketing programs. The role involves working cross-functionally with stakeholders in Sales, Customer Success, Marketing, and PR/AR to drive customer participation and engagement. Success is measured by the quality of content, customer engagement, brand equity, and customer participation levels. Responsibilities include managing customer references, customer advocacy initiatives, and maintaining strategic customer relationships.
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As a Client Service Executive, you will serve as the primary day-to-day contact for clients, drive adoption of Origami's products, maintain client satisfaction, and support the configuration and implementation of software. Responsibilities include client relationship management, driving product adoption, support, configuration, and identifying sales opportunities. Qualifications include 5+ years of client-facing experience, Bachelor's Degree, and skills in SQL, JavaScript, and XML. Previous experience in project management and P&C Insurance Claims, Policy, or Billing is preferred.
Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
Seeking a Demand Engagement Specialist to drive engagement with high-quality prospects for EHS/ESG software solutions. Responsibilities include lead conversion, collaboration with marketing, and qualifying business opportunities. Requires 1-3 years of customer-facing experience, CRM knowledge, and excellent communication skills.
As the Director Customer Success, Covered Entities, you will lead the market success of Kalderos Drug Discount Management solutions for covered entities, ensuring transparency and trust in drug discount programs. You will manage a team and support operations to drive customer satisfaction and growth.
Handling new business and renewal rating transactions, including quotes and pricing revisions for multiple lines of business within Middle Market or Specialty Lines. Reviewing incoming business transactions, performing manual rating functions, gathering data for underwriting decision process, and providing policy service support to underwriters. Making recommendations for process improvements and acting as a resource for peers.
As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.
Join Keeper Security as a Customer Success Manager Level 1, responsible for growing revenue through client accounts using cybersecurity solutions. Support client interactions, negotiate contracts, establish business goals, and provide technical guidance for password protection. Manage customer success and advise on best practices for cybersecurity. Collaborate with Keeper Security teams to resolve technical issues and build strong customer relationships.
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