Top Senior Operations Manager Jobs in Chicago, IL

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Lead U.S. index operations team to calculate, validate, and maintain CGI indices (options and iNAVs/IOPVs). Oversee TOPS support, QA/validation scripting (Python), incident reviews, index onboarding, committee participation, client interactions, post-launch support, and process improvements within the control framework.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Partnering directly with senior leadership, own growth metrics, operating cadence, OKRs, and funnel analytics for PLG and Creator products. Build dashboards and models, run recurring reviews, recommend CRO tests, translate data into executive narratives, and lead cross-functional initiatives to drive acquisition, activation, conversion, retention, and expansion.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Lead and scale simulation operations team to create, tag, execute, and QA simulation scenarios and test suites. Build evaluation metrics, synthesize results into actionable reports, and integrate AI/LLM tools and automation to accelerate scenario generation, bug triage, and reporting for autonomy stakeholders.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.