Top Senior Tech Support Jobs in Chicago, IL

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

Provide Tier 1 technical support for end-user computing services and peripheral devices, managing logistics, installations, and troubleshooting technical issues.

The Technical Support Engineer will provide expert technical support, troubleshoot issues, collaborate cross-functionally, and improve customer satisfaction through process enhancements and mentoring.

The role involves collaborating with teams to improve process efficiency, providing technical support for merchant integration, and ensuring customer satisfaction through effective communication and problem-solving.

The Technical Support Engineer III at Federato resolves complex technical issues, mentors engineers, and enhances support processes through collaboration across teams.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.

As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The Senior Technical Support Engineer will troubleshoot complex technical issues for MuleSoft customers, provide product guidance, and collaborate with development teams to enhance customer satisfaction.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

The Senior Technical Support Lead manages technical support operations, resolving complex issues, and collaborating with engineering teams to improve processes and customer experience.

Provide technical support to customers, troubleshoot software issues, advocate for process improvements, and manage support queues. Collaborate on cross-functional projects to enhance customer experience.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

The Technical Support Manager will lead the support team, oversee ticketing systems, drive AI strategies, and improve customer experiences and efficiencies.

The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.

Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.

Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.

The Senior Technical Support Engineer resolves complex technical challenges, mentors junior staff, leads critical issues, and collaborates with Engineering on product defects.

The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.

The Senior Technical Support Engineer delivers support to ServiceMax customers, resolving technical issues and providing guidance on SaaS applications with a focus on customer satisfaction.

As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.

The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.