Top Senior Operations Manager Jobs in Chicago, IL

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The Strategy and Operations Manager will drive high-impact initiatives for Enova's lending portfolios, manage projects related to customer acquisition and portfolio performance, and work cross-functionally to enhance business outcomes.

Lead and manage the derivatives operations function, overseeing futures/options clearing, trade allocation, physical delivery, exception management, controls, and process improvements. Drive risk management, regulatory readiness, automation, metrics-driven decision making, stakeholder collaboration, and team development in a high-volume, time-sensitive environment.

Lead regional EHS efforts across the Southeast, developing and implementing safety procedures, conducting audits, training, incident investigations, and equipment inspections. Support operations and environmental initiatives, ensure regulatory compliance (OSHA), manage Safe Work Permit programs, respond to emergencies, and drive continuous improvement with ~50% travel.

Lead operations and strategy for Chicagoland market, overseeing installation, warehouse, and logistics while managing field teams and stakeholder relations.

Manage a medium-complexity equipment financing operations unit, lead and coach staff, oversee multiple processes, resolve escalations, drive service excellence and process improvements, and ensure efficient workload distribution and operational performance.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Own day-to-day operational performance for a defined route: lead and coach 4–10 technicians, ensure equipment uptime and rapid service response, manage cash integrity and vault reconciliation, oversee schedules and KPI tracking, maintain regulatory compliance and strong site-owner relationships, and support the District Manager with operational execution and problem-solving.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Manage and optimize the go-to-market tech stack, workflows, data hygiene, and analytics across Marketing, Sales, and Customer Success. Drive process improvements, reporting, forecasting support, and cross-functional execution to improve pipeline management and GTM efficiency.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Oversee daily branch field operations, manage job scheduling, equipment, and crews; enforce safety, DOT and SOP compliance; coach and train field personnel; support sales, drive efficiency, profitability, and continuous improvement to meet branch performance metrics.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

Lead the OPSS team to ensure operational data governance, master data accuracy, reporting and analytics, supplier oversight, and cost control. Provide management reporting, insights, and recommendations to improve cost efficiency, supplier performance, and operational decision-making while coordinating with Operations, Procurement, Finance, and Regional stakeholders.

The Anaplan COE Functional Analyst manages enhancements for models, translates business processes, provides user support, and drives finance automation.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.