Top Senior Operations Manager Jobs in Chicago, IL

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead and own the control environment for Public Sector Operations: identify, assess, and mitigate operational risks; manage issue remediation and risk events; support audit and regulatory readiness; partner with business teams to embed controls; drive automation and control effectiveness. Act as primary first-line contact for audits, compliance testing, and regulatory engagements.

Lead regional EHS efforts across the Southeast, developing and implementing safety procedures, conducting audits, training, incident investigations, and equipment inspections. Support operations and environmental initiatives, ensure regulatory compliance (OSHA), manage Safe Work Permit programs, respond to emergencies, and drive continuous improvement with ~50% travel.

Lead operations and strategy for Chicagoland market, overseeing installation, warehouse, and logistics while managing field teams and stakeholder relations.

Lead backorder and custom/drop-ship operations to improve speed, accuracy, and customer experience. Analyze department metrics, track profit/returns/vendor performance, collaborate cross-functionally to improve processes and products, and manage vendor relationships to resolve issues.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

Provide strategic oversight of daily operations for a growing research institute. Manage research operations and compliance, procurement, budgets, HR onboarding, academic affairs, vendor/contracts, and special projects. Serve as principal liaison for director, faculty, students, and external partners; supervise operations staff; manage complex calendars and events; develop policies and ensure facilities and program operational needs are met.

Lead and manage the derivatives operations function, overseeing futures/options clearing, trade allocation, physical delivery, exception management, controls, and process improvements. Drive risk management, regulatory readiness, automation, metrics-driven decision making, stakeholder collaboration, and team development in a high-volume, time-sensitive environment.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Own day-to-day operational performance for a defined route: lead and coach 4–10 technicians, ensure equipment uptime and rapid service response, manage cash integrity and vault reconciliation, oversee schedules and KPI tracking, maintain regulatory compliance and strong site-owner relationships, and support the District Manager with operational execution and problem-solving.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

Lead and manage day-to-day operations for JLL's Global Derivatives business, overseeing vendor and financial administration, compliance support, IT/facilities coordination, Salesforce and SharePoint data integrity, budgeting, and cross-functional stakeholder engagement to improve processes and support strategic planning.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.