Top Senior Operations Jobs in Chicago, IL

The Creative & Design Operations Lead will manage systems and processes for creative and design operations, ensuring efficient workflows and vendor management. This role includes building dashboards, managing projects, and optimizing tools for visibility and accountability.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Lead regional EHS efforts across the Southeast, developing and implementing safety procedures, conducting audits, training, incident investigations, and equipment inspections. Support operations and environmental initiatives, ensure regulatory compliance (OSHA), manage Safe Work Permit programs, respond to emergencies, and drive continuous improvement with ~50% travel.

The Technology Operations Director leads the technology department's strategy, oversees IT finance, vendor relations, and ensures cybersecurity compliance, aiming for optimal technology experiences for partner firms.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Lead Operations Readiness for MWB Business Operations, owning end-to-end readiness lifecycle for initiatives. Partner with Innovation, Technology, Change Management, and Training to design processes, define roles and KPIs, manage testing and sign-off, drive adoption, stabilization, and continuous improvement, and develop operational readiness talent.

Lead Amazon commerce strategy and operations: translate performance data into actionable recommendations, advise on promotions, catalog, content, and retail readiness, conduct operational audits, troubleshoot catalog and fulfillment issues, and partner with commerce managers to drive growth and efficiency.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead Major Incident Management as Incident Commander for a global 24x7 ITOC, oversee real-time monitoring, troubleshooting, and diagnostics across hybrid on‑prem and cloud environments, drive escalation and executive communications, produce handovers and retrospectives, and implement operational improvements and automation.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

Provide sales support and service functions for field teams: prepare proposals and materials, process transactions, communicate with customers/partners, monitor case lifecycles, resolve procedural/system issues, and train entry-level associates.

Lead operations and strategy for Chicagoland market, overseeing installation, warehouse, and logistics while managing field teams and stakeholder relations.

Review, approve, and track commercial and commercial real estate loan documentation to ensure compliance with approved loan presentations and credit policy. Manage loan exceptions, recordation, and delivery for large and mid-sized commercial and syndicated credits. Support centralized Loan Operations Closing Team and Commercial Loan Lines of Business.

Lead underwriting operations and strategy to improve efficiency, enable automation and analytics, partner with IT and business leaders to drive portfolio performance, governance, and scalable underwriting capabilities. Oversee process improvements, technology investments, reporting, and cross-functional initiatives to support profitable growth and operational excellence.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Lead backorder and custom/drop-ship operations to improve speed, accuracy, and customer experience. Analyze department metrics, track profit/returns/vendor performance, collaborate cross-functionally to improve processes and products, and manage vendor relationships to resolve issues.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

Lead and manage day-to-day operations for JLL's Global Derivatives business, overseeing vendor and financial administration, compliance support, IT/facilities coordination, Salesforce and SharePoint data integrity, budgeting, and cross-functional stakeholder engagement to improve processes and support strategic planning.

Senior member of the Investment Operations Client Service team responsible for operational governance, client service, and transition coordination. Manages milestones, SLAs, and KPIs; leads process improvements and change initiatives; serves as subject matter expert and primary contact for stakeholders; drives technology and workflow enhancements; mentors team members and chairs stakeholder meetings to ensure timely issue resolution and consistent service delivery.

Lead operational strategy and execution for undergraduate, graduate, and international enrollment. Oversee CRM and student systems, process and automation improvements, data reporting, compliance, budgeting, and multi-team supervision to meet institutional enrollment goals.

Lead end-to-end B2B client onboarding and partnerships for OG.com, coordinating legal, compliance, product, and tech to launch institutional clients. Design and automate onboarding workflows, maintain playbooks and SLAs, track pipeline and KPIs, manage client relationships and escalations, and lead cross-functional projects to improve operational scalability and client readiness.

Lead day-to-day AV and event technology operations for conference rooms and production environments. Provide hands-on support for Microsoft Teams Rooms, coordinate staffing and resources, troubleshoot incidents, run technical rehearsals, and serve as technical lead for high-profile executive and hybrid events. Partner with event planners and stakeholders to plan, execute, and continuously improve AV reliability and event delivery.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.