Top Senior Level Customer Success Jobs in Chicago, IL

The VP of Customer Success will lead the strategy and team in the Americas market, focusing on driving customer satisfaction, retention, and growth. Responsibilities include developing strategies to meet customer health goals, managing the Customer Success team, collaborating with cross-functional groups, identifying upselling opportunities, and advocating for customers within the organization.

The Client Success Manager at Accelerated Digital Media will build and maintain client relationships, develop strategic plans to meet client goals, conduct performance reviews, coordinate with internal teams, and monitor campaign performance while managing issue resolution and maintaining records.

The Customer Service Department Manager is responsible for overseeing the operations of call center representatives, ensuring exceptional customer service, compliance with lending regulations, and performance management of staff, while driving departmental productivity.