Top Senior Customer Success Jobs in Chicago, IL

The Principal Customer Success Manager will serve as a trusted advisor to strategic customers, focusing on relationship management, revenue retention, and growth through customer engagement and adoption of OneTrust's products.

The Senior Customer Success Manager will work with complex customers to guide them through AI transformation, ensuring successful adoption of Fin, Intercom's AI customer service agent, and enhance customer experiences.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.

The role involves managing the roadmap for Agentic AI within Salesforce's customer success, ensuring customer satisfaction and driving business outcomes through strategic product management.

As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.

The Client Success Manager is responsible for managing relationships with clients, ensuring value delivery, and driving account growth through strategic partnership and effective utilization of LRN solutions.

As a Customer Success Manager at Yugabyte, you'll manage enterprise customer accounts, ensuring successful onboarding and adoption of YugabyteDB, maintaining strong relationships, and identifying opportunities for account growth.

The Client Success Director leads client success initiatives, optimizing onboarding and retention strategies while collaborating with cross-functional teams to enhance client experiences and drive growth.

The Enterprise Customer Success Manager helps customers maximize success with the Writer product by managing relationships, driving adoption, and overseeing renewals.

The Senior Customer Success Manager will manage customer relationships, ensure satisfaction with OneTrust products, support account growth, and deliver strong communication and strategy alignment throughout the customer lifecycle.

Lead assigned accounts with a project management approach, ensuring best-in-class brand activations, tracking performance, and reporting on campaign successes. Focus on client success through effective communication and collaboration.

The Principal Customer Success Manager at Stripe will manage enterprise customers, ensure maximum investment value, and drive customer success through insights and collaboration with teams.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.

Manage and lead a team of Mid-Market Customer Success Managers to enhance customer retention, growth, and satisfaction in the film and television production sector.

The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.

The Customer Success Manager will own carrier relationships, ensuring onboarding, engagement, and operational support, while driving platform growth and satisfaction.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.

Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.

The Senior Customer Success Manager will ensure customer success with Adobe's solutions, drive adoption, manage enterprise accounts, and lead effective communication across teams.