Top Senior Customer Success Jobs in Chicago, IL

Drive adoption and outcomes for enterprise clients, manage relationships, lead engagement sessions, analyze product data, and collaborate cross-functionally.

The Onboarding Manager enhances sales efficiency, manages data, prepares reports, and ensures communication between sales teams and clients.

As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.

Lead a team of Customer Success Managers focusing on strategy and execution for Signature Success Plan fulfillment in Auto or Energy & Utilities sectors.

The Strategic Customer Success Manager will drive customer success for Fortune 50-100 clients by managing relationships, onboarding, and ensuring product adoption, retention, and renewals.

The Director leads customer success transformation initiatives by enhancing customer journeys through data, process improvements, and team development, driving commercial outcomes.

As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.

The Customer Success Manager, Director will lead growth initiatives, enhance customer experiences using AI technology, and drive innovation in CRM.

The Senior Customer Success Manager manages key client relationships, ensures customer satisfaction through tailored solutions, and drives business growth via upselling and renewals.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.

The Senior Program Manager will shape and execute Intercom's digital-first Customer Success strategy, driving customer engagement and retention through data insights and collaborative initiatives across various teams.

The role involves managing the roadmap for Agentic AI within Salesforce's customer success, ensuring customer satisfaction and driving business outcomes through strategic product management.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.

Lead a team of Customer Success Managers to enhance product adoption and retention, utilizing AI workflows and operational excellence. Collaborate cross-functionally to optimize customer outcomes and improve engagement strategies.

Lead assigned accounts with a project management approach, ensuring best-in-class brand activations, tracking performance, and reporting on campaign successes. Focus on client success through effective communication and collaboration.

The Director of Enterprise Customer Success will lead a team, ensure product adoption, and improve customer outcomes through collaboration and AI innovations.

As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.

As Director of Customer Success, you will lead a team to strategize and execute digital customer success initiatives, focusing on optimizing customer engagement and retention for a large scaled customer segment through AI-driven insights and cross-functional collaboration.

The Principal Customer Success Manager will serve as a trusted advisor to strategic customers, focusing on relationship management, revenue retention, and growth through customer engagement and adoption of OneTrust's products.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.