Top Senior Customer Success Jobs in Chicago, IL

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

As a Senior Customer Success Manager, you'll drive value for customers post-implementation, manage renewals, enhance product utilization, and develop engagement strategies, ensuring customer satisfaction and retention.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Sr. Client Success Operations Manager will optimize processes, manage tools, lead projects, collaborate cross-functionally, and enhance client communication to improve client satisfaction and retention.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.

The Senior Customer Success Manager will own customer adoption strategies, lead account management, and align business outcomes with renewal goals through stakeholder communication and program management.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Senior Customer Success Manager will act as a strategic advisor to customers, advocate for their needs, manage key accounts, and collaborate with internal teams to enhance customer experience and drive growth.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Senior Customer Success Manager will ensure customer success with Adobe's solutions, drive adoption, manage enterprise accounts, and lead effective communication across teams.

Manage key client relationships, ensuring support and strategic insights while driving the adoption of Adelaide's AU metric in media campaigns.

Drive adoption and outcomes for enterprise clients, manage relationships, lead engagement sessions, analyze product data, and collaborate cross-functionally.

The Onboarding Manager enhances sales efficiency, manages data, prepares reports, and ensures communication between sales teams and clients.