Top Senior Customer Success Jobs in Chicago, IL

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The role involves managing customer success analytics, designing operational playbooks, utilizing AI tools for automation, and ensuring metrics consistency across teams.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

In this role, you will establish and lead a new Customer Success team, drive product adoption, retention, and build strategic frameworks for customer management.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

As a Senior Customer Success Manager, you will ensure customer satisfaction, manage relationships, advocate for business needs, and drive retention and growth within assigned accounts.

The role focuses on operational projects, performance measurement, data analysis, dashboard creation, and process improvement to enhance Customer Success operations.

The Strategic Customer Success Manager will drive customer retention and renewal strategies for B2B customers, ensuring product adoption and engagement while building strong stakeholder relationships and mitigating churn risk.

As a Senior Customer Success Manager, you will manage the renewal lifecycle for B2B customers, focusing on retention, driving customer value, and mitigating risks while advocating for customer insights within the company.

As a Senior Client Success Manager, you will manage client relationships, drive media and incentive activation strategies, and ensure successful campaign execution and optimization.

Responsible for overseeing the retention and growth of large alliance clients, building relationships, and ensuring they achieve value from TELUS Health solutions.

The Senior Manager, Client Success (IT Services) oversees technology strategy and client satisfaction for a portfolio of association clients, leading a team to achieve financial targets and business growth.

The IT Client Success Manager builds relationships with client associations, manages technology solutions, oversees budgeting, and ensures project success while delivering exceptional customer service.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

The Technical Customer Success Manager will support customers post-sale, assisting with onboarding, troubleshooting, and providing feedback to product teams.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

The Director of Client Success drives revenue growth and customer retention for a portfolio of enterprise transportation clients while leading a team and collaborating across departments.