Top Senior Customer Success Jobs in Chicago, IL

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.

The Manager of Customer Success will lead the team in enhancing product adoption and customer satisfaction, manage strategic client relationships, and drive growth by collaborating with cross-functional teams.

The Enterprise Customer Success Manager helps customers maximize success with the Writer product by managing relationships, driving adoption, and overseeing renewals.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

As a Customer Success Manager, you will support Salesforce customers by ensuring they realize value from their investments, manage relationships, communicate during incidents, and drive their success through collaborative support and optimization of Salesforce's Commerce Cloud.

Lead a team of Customer Success Managers focusing on strategy and execution for Signature Success Plan fulfillment in Auto or Energy & Utilities sectors.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Client Success Manager drives client satisfaction and success by proactively managing high-value accounts, ensuring value delivery, supporting renewals, and fostering client relationships.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Sr. Customer Success Manager will drive product adoption and ensure customer satisfaction by managing high-touch engagements, collaborating with account teams, and promoting upsell opportunities to enhance client relationships and outcomes.

The Customer Success Manager fosters relationships with key clients, ensuring they realize the value of LSEG's solutions and identifying upsell opportunities. Responsibilities include developing success plans, analyzing usage data, and collaborating with internal teams to drive customer satisfaction and growth.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Onboarding Manager enhances sales efficiency, manages data, prepares reports, and ensures communication between sales teams and clients.

The role involves driving customer engagement, ensuring product adoption, and managing relationships for strategic business outcomes in the IX segment.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

As a Customer Success Manager, you will partner with customers to drive adoption of Salesforce and Tableau, ensuring they achieve their business goals while managing relationships and providing technical guidance.

As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.