Top Senior Account Manager (AM) Jobs in Chicago, IL

Manage assigned enterprise accounts and identify new-logo opportunities within designated territories. Build client and channel-partner relationships, lead consultative sales processes, conduct discovery, present tailored technology solutions, negotiate pricing, manage proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions across SLED, healthcare, retail, hospitality, and manufacturing customers.

Develops and executes global account strategies to increase market penetration, meet sales quotas, and expand customer relationships. Responsibilities include account planning, forecasting, budget management, negotiations, competitive analysis, customer and dealer coordination, shipment and quality issue resolution, and leadership of sales activities. The role requires frequent customer contact, regional travel, and collaboration with sales, marketing, operations, customer service, and executive management.

Manage and grow strategic enterprise accounts across North America. Drive retention, renewals, and expansion through relationship building, data-driven territory plans, cross-functional collaboration, and accurate CRM forecasting. Act as customer advocate to resolve issues and optimize lifetime value.

Drives sales of analytical instruments, software, consumables, and services across the Southeast Region. Develops territory plans, meets sales targets, maintains customer satisfaction, generates new business, visits laboratories, provides technical guidance, forecasts sales, and collaborates with specialists and marketing teams. Requires strong knowledge of chromatography and mass spectrometry, customer relationship skills, and willingness to travel overnight and internationally as needed.

Manages employee benefits client accounts, relationships, retention, carrier partnerships, renewals, implementations, audits, compliance, open enrollment, reporting, and issue resolution. Supports RFPs, plan documentation, billing and eligibility reviews, vendor coordination, client meetings, and benefits presentations. Provides mentorship to junior team members and maintains client data and carrier files while following broker standards.

Manages strategic accounts to optimize profitability, customer satisfaction, and revenue growth. Develops expansion opportunities, new programs, and services; presents initiatives to senior leadership; monitors the food service equipment and water treatment markets; and leads business development and fulfillment teams. Builds customer relationships, provides technical product expertise, supports negotiations, and represents the Kinetico brand while achieving account revenue goals.

Own and grow a CPG, grocery, retail and restaurant account book with accountability for net revenue retention. Build expansion plans, identify whitespace, manage renewals and negotiations, translate product roadmap into client-specific pitches, maintain CRM accuracy, and collaborate with Product, Marketing, Ops, and Customer Success to drive expansion.

Manages a complex portfolio of managed care and behavioral health customers, focusing on satisfaction, retention, profitability, and upselling additional services. Builds relationships with customers and business partners, resolves concerns, develops reports and recommendations, and supports implementation through project management, communications, and training. Requires strategic account management experience in insurance, benefits, healthcare, or HR-related services, along with strong sales, analytical, communication, and project management skills.

Manage national CPG and food processor accounts by executing sales strategies, achieving volume and profit goals, maintaining customer relationships and distribution agreements, demonstrating packaging products, prospecting, developing new business, managing pricing and claims, and sustaining a strong sales pipeline. The role requires frequent travel, independent execution, cross-functional collaboration, and experience selling packaging directly and through distribution.

Manages regional supermarket and wholesaler accounts, drives sales growth and profitability, develops customer relationships, coordinates internal teams, manages pricing and quotations, resolves service issues, maintains CRM activity, secures demand forecasts, analyzes market segments and competition, and collaborates with distribution teams. The role requires up to 40% travel and focuses on food packaging and B2B sales.

Manages and grows national beverage packaging accounts, particularly dairy and juice producers. Responsibilities include achieving sales and profit goals, building customer relationships, developing new business, coordinating with internal departments, securing demand forecasts, resolving service and quality issues, and ensuring compliance. Requires strong negotiation, communication, analytical, and advanced Excel skills, along with approximately 30–40% travel.

Manages national supermarket end-user accounts, drives sales revenue and profitable growth, develops customer relationships, coordinates internal functions, manages pricing and quotations, resolves service and quality issues, maintains CRM activity, improves demand forecasting, analyzes market and competitive information, and collaborates with distribution teams. Requires up to 40% travel.

Leads the Target national account for Reynolds Consumer Products, developing growth strategies, managing revenue and profitability, negotiating with the customer, and driving omnichannel performance. Analyzes POS and market data, oversees forecasting, pricing, promotions, inventory, and new product launches, and collaborates with marketing, finance, supply chain, and other teams. Requires frequent travel and strong CPG sales expertise.

Manage national cybersecurity partners, expanding market share and driving revenue through joint business planning, partner enablement, co-selling, pipeline generation, forecasting, and strategic account development. Establish KPIs, govern program compliance, coordinate cross-functional teams, and build executive-level relationships. The role requires extensive channel and SaaS experience, strong communication and negotiation skills, Salesforce proficiency, and regular travel for partner meetings, conferences, and QBRs.

Leads Metagenics’ global iHerb business strategy, owning P&L, marketplace operations, assortment, forecasting, promotions, retail media, and performance reporting. Manages joint business planning, negotiations, inventory coordination, pricing, customer experience, and cross-functional execution with Supply Chain, Finance, Legal, and Marketing. Uses marketplace, sales, margin, customer, and product data to identify growth opportunities and optimize profitability. Requires strong e-commerce, digital marketing, account management, analytics, stakeholder influence, and project management experience.

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manages assigned client accounts from sale through execution and launch, building relationships, coordinating internal teams, preparing client communications, overseeing deliverables, and supporting revenue goals. Partners with project management and sales teams to ensure project health, quality, process compliance, and timely launches. Presents to clients and executives, supports pharma or brand training, improves internal processes, and mentors team members. Client travel is required as needed.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manages commercial insurance client accounts from renewal through policy servicing. Acts as liaison among clients, producers, wholesalers, underwriters, and carriers; handles quotes, endorsements, renewals, claims reporting, audits, billing, documentation, and coverage inquiries. Maintains accurate agency management system records, prepares proposals and reports, tracks workflows, and supports producers. Requires strong commercial underwriting and coverage knowledge, attention to detail, client communication skills, and the ability to manage a high-volume workload.