Top Tech Jobs & Startup Jobs in Chicago, IL
The Customer Experience Associate is responsible for handling customer issues, training customers on platform use, and documenting incidents. They will work via chat, phone, and email to provide support and aim for customer satisfaction. Responsibilities include ticket handling, building trust with customers, de-escalating situations, and providing feedback for product improvements.
Lead and drive the success of a new SIEM product offering for SMB and mid-market customers, working closely with various teams to set product vision, analyze market trends, prioritize features, and manage product roadmap.
The Sr. Accountant, Accounting role at Revantage involves performing monthly/quarterly account analysis, preparing financial statements, assisting with audits, and managing financial reporting for portfolio companies. The role also includes relationship management with partners and ensuring compliance with company policies and GAAP standards.
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Seeking a Senior HPC Network Engineer to design and engineer communications infrastructure for a large-scale, distributed research environment. Responsibilities include network design, product selection, troubleshooting, capacity planning, script development, collaboration, and documentation. Qualifications include a BS or greater in Computer Science or related field, 10+ years of experience, attention to detail, prioritization skills, and technical problem-solving abilities. Must have excellent communication skills and expertise in network protocols, switches, cloud networks, and configuration management tools.
Seeking an Associate Product Manager to define and ship software products that help improve customer risk and compliance programs. Responsibilities include collaborating with cross-functional teams, conducting customer interviews, translating requirements into specifications, analyzing product data, and communicating product changes.
Keeper Security is hiring a Senior Software Engineer to drive the development of the Privileged Access Management solution. Responsibilities include writing code in various languages, implementing scripts for password rotation, developing integrations with DevOps tools, and providing enterprise-level support for SDKs and APIs. The position is fully remote with a hybrid option for candidates in specific metro areas. Requires 5+ years of experience, Bachelor's degree in computer science or engineering, and knowledge of Azure, GCP, and/or AWS Cloud environments.
Join Flatfile as a Solutions Engineer to drive enterprise sales, guide prospects, design solutions, and ensure customer success. Work with the VP of Customer Success to create proofs-of-concept aligned with customer needs and data workflows. Collaborate with a technically skilled team to pioneer solutions for large-scale clients.
The Account Executive is responsible for driving sales of Ascendco products & services, managing all aspects of the sales process from prospecting to account care. This role plays an integral part in the success of the sales team and involves developing and managing sales pipeline, providing product demonstrations, nurturing existing customer relationships, and staying abreast of competition.
Join Apex Fintech Solutions as a Senior Software Engineer to design and develop microservices in GCP for the securities lending system. Mentor team members, manage project priorities, and ensure high-quality code.
The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers. They drive user adoption, provide thought leadership, resolve issues, and contribute to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, driving customer adoption and retention, and serving as the voice of the customer for product enhancement. The role also involves staying current on industry trends, providing thought leadership, and achieving milestones in customer growth and satisfaction.
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