Top Tech Jobs & Startup Jobs in Chicago, IL

The Customer Support Lead will provide guidance to coordinators, assist with escalated customer contacts, communicate with teams, and provide first-level coaching to improve and optimize performance. They will support omnichannel communication including phone calls, emails, chat interactions, and social media messages. The ideal candidate must have strong interpersonal and communication skills, familiarity with video streaming and digital apps, and the ability to respond to requests with varying degrees of complexity in a short amount of time.

Investigate security incidents, provide technical support to customers, analyze security events, recommend resolution strategies, collaborate with clients and internal teams, and enhance overall security posture.

Conceptualize valuation strategies, develop mathematical models, implement trading models, use unconventional data sources, conduct research and statistical analysis to build trading systems.

Quantitative Research Analysts at Citadel Securities develop next-generation models and trading approaches using complex statistical techniques for financial markets. Responsibilities include conceptualizing valuation strategies, developing mathematical models, backtesting trading models, and conducting statistical analysis. Positions available in Chicago, New York, and Miami.