Top Customer Success Jobs in Chicago, IL

The Director of Support leads IT and product support teams, managing operations and ensuring service excellence to enhance customer experience and support organizational growth.

Beyond Finance is seeking collaborators potentially for future roles in a rapidly growing organization focused on helping clients achieve financial well-being. They emphasize a culture of community and also promote extensive benefits for employees.

The Client Retention Specialist will assist clients in the financial hardship program, educate them on options, deescalate issues, and retain them in the program while achieving retention targets.

As a Bilingual Client Retention Specialist, you'll educate clients on financial programs, deescalate issues, and develop solutions to retain customers, all while providing excellent service.

As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.

The Bilingual Customer Service Representative is the primary contact for clients, providing exceptional service and support while assisting clients with financial hardship programs. The role involves effective communication, problem-solving, and maintaining client relationships in a remote work setting.

Negotiate delinquent accounts on behalf of clients, establish relationships with partners, and manage client finances while focusing on meeting clients' needs.