Top Customer Success Jobs in Chicago, IL

The Director of IT Service Desk will lead the global IT Service Desk team, focusing on operational excellence, AI solutions, and customer satisfaction. Responsibilities include managing team performance, implementing automation, and ensuring timely support services.

The Regional Partner Services Manager develops and manages partner delivery within their region to ensure alignment with CrowdStrike's standards, focusing on enablement and execution.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

As a Corporate Sales Engineer, you will leverage expertise in Next-Gen SIEM to support sales efforts, conduct demonstrations, and collaborate effectively with teams.

The Solution Architect supports Channel partners, promoting CrowdStrike's platform through education, technical training, and strategic initiatives to drive partner growth and revenue.

The Global Partner Services Manager leads a global team to scale delivery programs, driving partner enablement and governance, while ensuring customer satisfaction and measurable business outcomes.

As a Platform Professional Services Consultant, you will support customers in operationalizing the Falcon platform, ensuring security and success through onboarding and technical discussions.

Lead a team of Corporate Sales Engineers, providing technical expertise in sales processes, and mentoring team members to enhance their effectiveness.

The Intelligence Analyst will triage and respond to customer inquiries, synthesize intelligence data, collaborate with teams, and identify process improvements.

This role involves supporting customers in operationalizing the Falcon platform for security, conducting onboarding meetings, and ensuring customer satisfaction and project success through effective communication and expertise in endpoint security.