As a Small Business Customer Service Representative, you will provide exceptional customer service, manage inquiries, and process payment-related tasks. Training will be provided to familiarize you with two lending brands.

The Collections Representative contacts customers with overdue accounts, negotiating payment arrangements and resolving issues with empathy and professionalism.

The Outbound Collections Representative will manage high volumes of outbound calls to resolve overdue payments, using negotiation and conflict resolution skills to assist customers.