Top Customer Success Jobs in Chicago, IL

Responsible for delivering technical training on ASTRO25 and P25 systems, developing training content, and ensuring effective knowledge transfer to customers and partners with a focus on customer satisfaction and strong relationships.

Interns will work on optimizing Salesforce tools, enhancing sales productivity, and implementing AI-driven solutions, while collaborating on a group project.

Provide front-line email/phone technical support for Astro and APX customers, troubleshoot networking/VoIP/IP telephony issues, document incidents, write knowledge-base articles, escalate complex problems and collaborate with engineering/product teams to improve products.

The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.

As an intern, support customer journey optimization by mapping customer experiences, identifying gaps, and coordinating with various teams to enhance user engagement.

The Professional Services Specialist leads Avigilon Alta deployments, supports sales teams, provides technical training, and manages complex system integrations and troubleshooting.

The Professional Services Specialist works with Sales teams to deploy and support hardware and software solutions, ensuring customer satisfaction through effective training, troubleshooting, and relationship building.

The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.

Manage day-to-day customer services contracts and relationships for CommandCenter Software. Ensure contractual obligations, drive issue resolution and escalations, coordinate deployments and upgrades, report technical performance, and act as trusted technical advisor across cross-functional teams to maximize customer adoption and satisfaction.

The Customer Success Advocate at Motorola Solutions ensures product adoption and satisfaction by building relationships with clients, advocating for their needs, and managing account strategy to drive value and retention.