Top Customer Success Jobs in Chicago, IL

The Fraud Operations Performance Associate II monitors and enhances label accuracy in fraud cases, collaborates with teams, analyzes data, and provides feedback to improve operations.

The Senior Manager, Field Enablement will design and execute sales enablement strategies, partner with revenue leaders to improve performance, maintain tools and playbooks, and lead change management to enhance team effectiveness.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

Manage strategic partnerships and drive business growth through client relationships, program optimization, and cross-functional collaboration. Analyze performance to recommend improvements and pitch new opportunities.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

Manage Affirm's social media presence by identifying trends, building community engagement, collaborating on campaigns, and analyzing performance using social listening tools.

Lead and develop innovative learning solutions while managing a team, analyzing training needs, and implementing instructional design standards to enhance business results.

The Legal Operations Analyst II will manage contract operations, optimize workflows, implement technology solutions, and support cross-functional initiatives within the legal team.

Manage key accounts to drive growth in partnerships, oversee contract negotiations, and ensure customer satisfaction while collaborating across teams.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.