Top Customer Success Jobs in Chicago, IL

Manage day-to-day operations of the Level 1 Customer Support team, providing coaching and mentoring, handling escalations, and improving team productivity.

The Sales Quality Program Manager will enhance customer outcomes by implementing data monitoring systems and assessing compliance across sales teams, focusing on quality assurance operations and actionable insights.

The Senior Sales Performance Analyst will drive strong sales outcomes through data monitoring, compliance assessment, and business intelligence, partnering with cross-functional teams to improve customer experiences.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

The role involves leading GTM enablement programs, supporting change management initiatives, creating training strategies, and embedding company cultural principles.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The role involves leading Samsara's Digital Renewals function, managing commercial renewals, improving customer retention, developing a high-performing team, and optimizing processes across departments.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Sr. Support Training Specialist will design, develop, and deliver training materials for customers and partners, focusing on effective learning strategies and innovative instructional methods.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.