Top Customer Success Jobs in Chicago, IL

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.

The Senior Knowledge Management Specialist will drive KM strategies, manage multiple projects, enhance KM processes with AI, and support cross-team collaboration.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Sales Compensation Analyst administers sales compensation programs, ensures accurate commission payments, and collaborates with various teams to maintain compensation plans and business processes.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Marketing Manager will develop a customer reference program to enhance customer advocacy, visibility, and engagement, while driving impact through strategic campaigns and optimizing program performance.

Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.