Top Customer Success Jobs in Chicago, IL

Drive customer engagement strategy for CxOs, enhance relationships, manage executive projects, and optimize customer processes while partnering with sales and marketing.

The Principal Customer Success Executive will prevent churn, execute customer retention plans, guide project governance, and improve customer satisfaction.

This role involves selling service offerings to aid customer adoption of products, creating new opportunities, and collaborating with teams for successful implementation.

The role involves consulting and configuring ServiceNow Finance & Supply Chain solutions, leading design workshops, guiding technical documentation, and delivering project outcomes. Requires expertise in ServiceNow and its integration with Finance and Supply Chain systems, along with mentoring junior staff and managing customer engagements.

The Partner Technology Strategist will provide technology strategy, solution development, and communication of ServiceNow solutions to partners, requiring travel and engagement in solution architecture and strategy articulation.

The User Adoption Lead will guide training programs, influence stakeholders, manage projects, develop learning assets, and enhance customer relationships to ensure success with ServiceNow.

The Client Director will manage executive relationships, oversee account development, lead teams, and achieve financial targets for ServiceNow's large clients, focusing on strategic leadership and customer experience.

The Sr. Technical Consultant will support customers in leveraging ServiceNow for process improvement in Field Service Management, providing technical advice, conducting workshops, and overseeing development processes.

The Advisory Solution Consultant supports technical solution delivery during sales cycles, focusing on AI integration into workflows, while maintaining client relationships and achieving sales goals.

The Customer Success Executive enhances post-sales success by leading digital transformations, collaborating with C-level executives, mitigating risks, and fostering innovation to drive long-term customer value.