Top Customer Success Jobs in Chicago, IL

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

Manage the implementation and configuration of US Payroll and Benefits systems for clients, ensuring a smooth onboarding experience and effective guidance throughout the process.

The CS Solution Architect will be responsible for client engagement, providing technical solutions during integrations and payroll lifecycle, and collaborating with internal teams to enhance service and product offerings.

The Renewal Manager drives customer retention through contract renewals for mid-market and enterprise accounts, enhancing collaboration with Customer Success Managers and identifying growth opportunities.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

Lead and develop a team focused on customer growth and retention across the Americas, utilizing strategic insights and various sales technologies for optimization and expansion.

The Partner Success Manager is responsible for onboarding, managing Service Partners, ensuring successful engagement, performance, and growth through strong relationships while coordinating with other departments to enhance partner and customer success.

As a Senior Customer Experience Specialist, you will resolve complex customer issues, support escalations, and improve workflows and documentation while collaborating with teams across the company.