Top Customer Success Jobs in Chicago, IL

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

Seek customer experience professionals for future benefits advocate roles in 2026, focusing on health insurance and customer support.

As a Retirement Advocate, you'll manage customer inquiries, ensuring a positive experience while educating clients on retirement plans and driving their engagement.

As a Dedicated Service Advisor, you'll enhance customer experience through support inquiries, guiding clients on payroll and benefits, and building strong relationships by understanding their needs.

The Senior Manager, CX L&D Readiness will lead the AI-powered readiness ecosystem across CX teams, ensuring effective onboarding and continuous upskilling for advocates. Responsibilities include deploying AI-assisted coaching, designing adaptive learning journeys, and collaborating across departments to enhance learning and performance outcomes.