Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and build SQUIRE's Product Marketing function: define positioning and category narrative, run product launches and pricing/packaging, enable sales with messaging and playbooks, translate customer and AI insights into GTM strategy, and partner cross-functionally to drive conversion, revenue, and adoption.

The Customer Experience Specialist focuses on retaining customers by managing cancellations, upselling, and providing product expertise and training. They collaborate with support teams to enhance customer experience and reduce churn.

The Customer Success Manager drives post-sale customer health through account management, ensuring product adoption, managing relationships, and reducing churn while identifying upsell opportunities.

The Customer Support Specialist I responds to customer inquiries, troubleshoots issues, escalates complex cases, and maintains customer interaction records, supporting users of the SQUIRE platform.

Lead strategy and execution for end-to-end client booking across web and mobile, owning discovery, booking flows, checkout, confirmations, cancellations, and rebooking. Drive conversion, rebooking, and retention via data, experimentation, and AI; partner with Engineering, Design, Marketing, and Data to deliver scalable, high-quality B2C experiences and measurable business outcomes.