Top Customer Success Jobs in Chicago, IL

The Assistant Relationship Manager supports dealer sales by providing customer service escalations, managing dealer sales items, and resolving issues. They cultivate relationships, educate customers on finance tools, and coordinate with sales partners for business development.

The Flex Relationship Manager will cultivate relationships with dealerships, support sales managers, and provide high-level customer service within Capital One's Auto Finance business.

The Lead Account Executive oversees operational support for partnerships, manages onboarding, resolves issues, and maintains compliance while driving continuous improvement.

The Dealer Success Manager supports auto dealers by enhancing product adoption, driving sales strategies, providing training, and maintaining relationships within the Capital One Sales Process, with significant travel requirements.

The Senior Business Analyst will analyze business challenges, support product strategies, and lead efforts to improve performance and profitability across Capital One's Global Payment Network.

The Senior Director of Network Compliance leads risk management for Capital One’s network and merchant business, ensuring compliance with regulations and guiding business policies. They develop expert-level understanding of compliance risks, collaborate with various teams, mentor a compliance advisory team, and prepare for regulatory exams, all while maintaining strong relationships with stakeholders.

Manage complex strategic partners, lead partner onboarding and training, resolve escalations, drive cross-functional operational projects and process improvements, act as SME for authorization and settlement systems, analyze data to quantify improvements, and coach and mentor junior account executives.

The Senior Lead Account Executive manages operational support for business partners, overseeing onboarding, training, resolving customer issues, and mentoring junior team members.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.