Top Operations Manager Jobs in Chicago, IL

Remote Operations Manager responsible for driving business growth, managing client relationships, conducting market analysis, collaborating with sales and marketing, preparing proposals, tracking performance metrics, and coordinating cross-functional teams to ensure customer satisfaction and strategic planning.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Design, develop and maintain processes and tools to meet internal and external service levels and KPIs. Provide technical support for new customer and service implementations, manage escalations, document/report key metrics, lead project teams, and mentor junior staff while working independently to resolve complex problems.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Manage daily operations for Tri-Share and SubPool programs, improve workflows and systems, partner with Product and Engineering to prioritize platform enhancements, use data and AI to automate repetitive work, and support launches, escalations, and cross-functional growth.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Partnering directly with senior leadership, own growth metrics, operating cadence, OKRs, and funnel analytics for PLG and Creator products. Build dashboards and models, run recurring reviews, recommend CRO tests, translate data into executive narratives, and lead cross-functional initiatives to drive acquisition, activation, conversion, retention, and expansion.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Manage a mortgage/consumer lending operations department of 15+ employees, oversee supervisors and operations managers, drive process improvements, ensure regulatory compliance, lead projects, support budgeting and financial accountability, handle staffing/performance decisions, and contribute to strategic planning.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Lead and manage day-to-day operations for JLL's Global Derivatives business, overseeing vendor and financial administration, compliance support, IT/facilities coordination, Salesforce and SharePoint data integrity, budgeting, and cross-functional stakeholder engagement to improve processes and support strategic planning.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

The Operations Manager shapes strategy, develops leaders, drives performance, manages risk, and partners with executives to optimize operational efficiency and achieve targets.

The Operations Manager at HALDREN is responsible for optimizing processes, leading teams, collaborating with departments, tracking activities, and conducting market research.

The Operations Manager at HALDREN will optimize processes and lead teams, develop strategies, collaborate with various departments, and improve operational efficiency.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Lead end-to-end B2B client onboarding and partnerships for OG.com, coordinating legal, compliance, product, and tech to launch institutional clients. Design and automate onboarding workflows, maintain playbooks and SLAs, track pipeline and KPIs, manage client relationships and escalations, and lead cross-functional projects to improve operational scalability and client readiness.

Manage cross-functional operational initiatives, improve internal processes, coordinate strategic projects and company events, oversee vendors and subscriptions, support business development and branded collateral, and identify AI/automation opportunities (using tools like Claude) to streamline workflows while working closely with leadership.

Lead and build a team that drafts and submits state-specific rating rules, underwriting guidelines, and forms; manage filing execution via SERFF, handle objection responses, coordinate cross-functional stakeholders, establish operating rhythms, improve documentation and controls, and coach staff to scale filing expertise and regulatory execution.

Support a large, distributed marketing organization by running the Rhythm of Business: coordinate leadership meetings, track action items and decisions, prepare executive-ready communications and presentations, support budget and quarterly business reviews, maintain dashboards and operational artifacts, and drive cross-functional alignment and transformation initiatives to ensure timely completion of priorities.

The Manager of Systems Strategy will oversee the operational infrastructure of the Expert Insights team, drive system strategy, manage vendor relations, and lead optimization initiatives to enhance efficiency.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.