Top Operations Jobs in Chicago, IL

This role involves managing process improvements and customer engagement strategies through Chat and IVR. The candidate will lead projects, collaborate with teams, and develop process documentation. Strong communication skills and team collaboration are essential.

The Sr. Process Manager will lead process management for personal loans, enhance customer experience, support various teams, and ensure adherence to processes. Responsibilities include developing strategies, maintaining documentation, and problem-solving in a dynamic environment.

The Senior Manager, Process Management will oversee process improvement projects, manage SDLC compliance, streamline data practices, and ensure effective communication across teams.

The Associate will support video technology operations, manage incidents, maintain asset databases, and provide user support for Zoom and AV systems.

As Director of Risk Management, you'll lead governance initiatives and collaborate with teams to implement risk management practices for new products and services within Capital One's Global Payment Network.

The Senior Associate, Process Manager collaborates with business owners to create product roadmaps, manages intake processes, and prioritizes project backlogs, ensuring alignment with goals and risk management.